Julia Pinsky Email & Phone Number

Chicago, IL, US

Chicago, Illinois, US

• Conducted comprehensive analysis, audits, and feedback evaluations after new initiative launches or process modifications to gauge effectiveness and inform decision making
• Managed projects post-implementation by establishing best practices and developing resources to maintain consistency and ensure alignment with organization objectives
• Disseminated intricate data into presentations for team leaders and stakeholders, empowering them with digestible insights on agent behaviors
• Established benchmark criteria and incentives to redefine the company’s perception of a successful call by rewarding agents for strong member interactions regardless of sales outcomes
• Continuously monitored and refined the benchmark criteria to align with evolving company initiatives and best practices, fostering a culture of continuous improvement.
• Integrated a new digital platform for consumers and collaborated with internal teams to identify platform shortcomings and ultimately enhance the user experience

Evanston, IL, US

• Provided creative solutions for various types of problems and opportunities for clients in the medical technology and pharmaceutical industries
• Engaged client stakeholders to gain multiple perspectives on project priorities, constraints, and possible solutions
• Interviewed medical professionals to understand the customer journey and customer experience
• Created office-wide opportunities for engagement in charitable work as the volunteer lead

Franklin Lakes, New Jersey, US

• Collaborated with Becton Dickinson on the development of an autonomous calibration device for pumps in the COR™ system used to run essential assays on women’s health and gastrointestinal issues
• Led a team of 5 engineers in devising a design that improved efficiency by 67%, decreasing both loss of labor and human error associated with manual pump calibration
• Used SolidWorks to design and perform Finite Element Analysis (FEA) on the motor/pump adapter to improve finite adjustment of the diluent dispensation rate

College Park, MD, US

• Determined best approach to liver tissue engineering for long term retention of liver cell vitality and functionality
• Created emulsion system to encapsulate mammalian cells in collagen based beads
• Fabricated a 3D printed rigid vascular structure for use in tubular perfusion system
• Quantified results via live/dead staining, ELISA assay, Bilirubin assay, and immunofluorescence staining

• Worked with Effi Wagshal, DVM BsC, at both Hai Keff Zoo and his small animal clinic, Vet 4 Pet:
• Learned aspects of common surgical procedures like spays and castrations
• Observed and assisted veterinarians in complicated procedures including amputations and enucleations