· Review and update communications documents to reflect up to date quality assurance protocols, enabling the Branch to achieve ISO recertification. · Prioritize multiple competing demands as assigned by the Head, 6 managers, the Executive Assistant and requests from approximately 75 branch staff. · Prepare copy for award submissions to enhance employee morale. · Develop AIP Marketing and Communications plan.· Draft and send Branch wide eblasts to keep staff informed of changes, duties and current events. · Take meeting minutes, document action items and operate PowerPoint presentation during Managers monthly meeting; update SharePoint site with materials. · Prepare various briefing notes. For example, to request CIO approval to attend Excellence Canada during expenditure freeze and for all Project Management resources across all Branches in the Cluster. · Write CIO award acceptance speech for Canada Awards for Excellence ceremony. · Draft and edit copy for article in the Excellence Canada magazine for publication.· Create travel itineraries for Head of Branch’s travel (i.e. trip to NYC) to ensure his organization on trips. Hold de-brief meetings prior to travel to ensure the Head has everything needed for travel. · Coordinate location, resources and set up of successful Branch Day, the Branch’s biannual staff event. Complete site visits to ensure videoconference lines work prior to the event, and arrange for a backup location in the event of unavoidable technical difficulties on event day. · Arrange social events and employee engagement activities for staff including retirement parties, holiday lunches and United Way Fundraising events. · Complete HR documents to onboard, change position/assignment or offboard staff. · Manage finances by reconciling Purchasing Card statements with supporting documents.· Keep electronic filing system on OPSdocs up to date and submit documents, as needed, for manual filing.

• Assist with the development of marketing and communication plans for AIP that promote the branch’s services and value propositions to our clients. ◦ Contribution to and coordination of input from subject matter experts into realistic and effective communication plans and strategies. ◦ Coordination of communications materials production including audio/video presentations, displays, website, and brochures or other formats as needed. •Assist with the implementation of the marketing and communication plans including: ◦Contribution to the implementation of awareness campaigns and issuance of branch communications. ◦Proofing and editing of branch communication materials and documents • Assist with the research, preparation and production of various branch documentation and communications projects and support staff duties as required. • Assist with the development and delivery of AIP training materials.

• 1st place • Utilized public relations, communications, marketing, and graphic design skills within a group setting• Developed a communications plan for the Boys & Girls Club of Hamilton• Presented communications plan to a panel of industry professionals

• Create informational display boards• Assist with organization of events• Assist with advertisement process for events

• File• Open mail/ Mail letters• Photocopy files