Assist the Orlando/Tampa Regional Office Manager and OCM II. Prepare weekly and monthly operational reports for the eleven Orlando Toll Facilities. Create and design monthly bulletin-newsletters for Toll Facilities. Assist with Turnpike/Toll patron calls and emails on a daily basis. Back-up assistance for the Turnpike Headquarters reception desk. * April 2016 - Team Member of the Month

Employee of the Month - May 2015

Perform administrative and customer service functions to support the Learning & Development Director, instructors and Agency employees. Develop relationships with department supervisors and employees and assist with information pertaining to course schedules, registration software and compliance training.Maintain course calendar and distribute on monthly email.Develop, coordinate and facilitate monthly Lunch & Learns for local employees over 4 office locations.Maintain training records for accuracy and employee compliance.Attention to detail, proactive and attention to detail with assisting with class materials, classroom reservations and course assignments.

Perform administrative sales and customer service functions to support main food retail client. Develop relationship with clients during the 5 years, achieving customer base of over 100 customers. Service customers on seasonal promotions with assistance to artist proofs, in-house production and shipping promotional materials on timely basis. Traffic all sales materials and client projects through production and graphic design departments, managing through electronic internet site and inventory /sales computer program. Manage Excel spreadsheet of projects on daily basis to monitor activities. Attention to detail, goal oriented and passion for deadlines was part of the criteria for the position held at the Marketing & Design Company. Represent company on multiple regional & yearly trade shows assisting & showcasing materials to Owner/Operators of main client

Assist owner with design concepts for new products and packaging. Complete design work for manufacturing including preparing art files for print. Developed and designed company newsletter and product catalog.Create relationship contact with industry buyers and arts and crafts chains to develop company product. Assist with customer service of scrapbook retailers and heighten awareness of company product.

Receive daily mail for sorting to proper departments within the IRS. Handle time sensitive documents in a quick and timely manner. Assist other departments once assigned work was complete, including date stamping and batching documents.

Perform administrative functions to support Group Publisher for Magazine Franchise Company. Assist with editorial, artist staff and redesign of consumer publication, which includes daily communication with staff, writers and group publisher.Assist as office manager for small staff of sales and artists. Perform tasks that include; travel schedule, meeting arrangements, assist with finalizing expense reports, coordinate meetings for Group Publisher and franchise team. Facilitate and coordinate four trade shows including seminar/workshops, booth set-up, booth operation and client meetings.

Awarded Employee of the Month, March 2002Achieved quarterly and yearly sales goals 100%+Assisted VP of Marketing with major grocery chains within the U.S. and Canada. Daily sales calls, follow up with field brokers and client contacts. Daily art/production overview for designated accounts.Assisted with organization of yearly Trade Shows for the Grocery Industry. Attended major Trade Shows including shows exclusive to clients.Facilitated from start to finish, multiship projects.

Assisted Marketing Manager with Press Releases, New product categorizing, proof reading and Art production. Assisted Sales Manager with arranging travel for Senior sales executives. Producing Sales spreadsheets for monthy and quarterly sales projections. Assisted with Data Entry and Customer based programs.