Julia Rockell Email & Phone Number

Melbourne, Victoria, Australia

Greeting and serving customers and answering general enquiriesCleaning up the storeCutting fabricUsing POS Spotlight System to make transactionsCash handling - operating the register for cash, zip pay/openpay, and card transactionsUsing the PA SystemDoing refunds and exchanges for customersPutting stock awayDoing click and collect on the Spotlight PDA SystemAnswering the incoming calls

Melbourne, Victoria, Australia

Support and maintain systems and procedures to guide work andtrack process to achieve goals.Ability to communicate and work effectively in a team environment.Build and manage relationships with staff and a range ofstakeholdersProvide administrative support including arranging meetings fordepartmental staff, other government departments and externalparties.Prepare documents including reports, presentations, power pointdocuments, graphs and charts.Utilise electronic records managements systems and other systemseffectively

Melbourne, Victoria, Australia

Completed orders over the phone with customers in a timely and efficient manner.Undertook data entry including handling sensitive information Processed eftpos payments and provided receipts to customers Answered emails and phones calls in a professional and friendly manner

Melbourne, Victoria, Australia

Operated a variety of computer programs including spreadsheets to track student progressProvided up to date information for teachers and staff to track classesLogged and tracked signatures for student training plansUndertook scanning, photocopying, mail, filing and archivingAnswered general enquiries over the phone and emailHandled cash and credit cards by processing payments

Melbourne, Victoria, Australia

Greeted customers over the phone and provided timely customer serviceBooked tickets for events and operated the website proficiently Completed refunds and exchanges and also processed payments Answered a high volume level of phone calls and emails Undertook social media tracking and social media interactions

Certificate Iv, Youth Work

12

Year 12 Equivalent