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Julia S. is listed as Company Secretary based in Bratislava, Slovakia. AeroLeads shows a matched LinkedIn profile for Julia S..
Julia S. previously worked as Customer Relations Specialist at Apple and Billing and Technical Customer Support Representative at Blizzard Entertainment. Julia S. holds Bachelor Of Business Administration - Bba, Accounting And Business/Management, Bachelor Of Business (Honours) With Second Class Honours, Grade 1 from Munster Technological University.
A motivated, self-driven professional who has proven Management and communication skills and is well versed in the gaming industry. A team player with strong interpersonal skills that can be depended upon to meet deadlines with high quality and detail oriented work ethic while maintaining a professional attitude and demeanor at all times. I have experience working both individually and with a team to successfully complete project goals by utilizing my Customer Service abilities and strong attention to details to assure an enjoyable time for the client and company alike. These are some of the skills that I bring to the table along with my extensive administrative skills as well as knowledge
A career timeline built from the work history available for this profile.
Cork, Ireland
Highest escalation point provided to customerResponsibilities:-Case resolution with EMEA business partners- Research of privacy violation laws- Consultation with legal department- Application of the learnings to daily cases - Identification and reporting of opportunities for operational improvement - Strengthening customers loyalty and faith- Identifying opportunities for operational improvements- Providing other tasks as needed
Cork
Duties involved:- Scheduling daily task plan for Account & Technical Support department- Translating English to Russian email templates- Training and coaching new members of the team- Contributing to monthly "workplace improvement" meetings Assisting customers with account issues, such as:- Account - creation, cancellation and transfers, information update- Billing - payment transfers, refunds, subscriptions, charge backs- Technical - driver updates, errors… Show more Duties involved:- Scheduling daily task plan for Account & Technical Support department- Translating English to Russian email templates- Training and coaching new members of the team- Contributing to monthly "workplace improvement" meetings Assisting customers with account issues, such as:- Account - creation, cancellation and transfers, information update- Billing - payment transfers, refunds, subscriptions, charge backs- Technical - driver updates, errors, installation and patching issues, crashes, PC & MAC issues- Security - scam emails, account securityCovering reception:- Arranging business travel for managerial staff- Helping HR and Finance department with daily duties Show less
Birmingham, England, United Kingdom
Website Content writer for a start up digital marketing agency. Content on services provided included:- Car servicing company - Wedding organisers- Financial advisors - Textile company (creating logo for business cards)
Duties involved:- Sale of 6 Star overseas property developments- Dealing with confidential information- Diary management, arranging and scheduling meetings for management personnel- Dealing with Contracts and Exchange Bonds- Direct handling of Client Satisfaction/concerns and support
Duties involved:- Upkeep of corporate website- Diary management, arranging and scheduling meetings for management personnel - Training and coaching new team members- Drawing up client contracts- Maintaining records and filing documents- Client relations and customer service responsibilities- Answering calls and potential client queries- Other administrative duties as required
Various Locations Around Cork City,. Such As Suas, Soho, An Brog
Working as a security personnel in various cocktail bars, night clubs and football venues around Cork City. Duties involved;- Conflict resolution- Security checks on the entrance- Making sure the guests are safe- Legal age checks
Higher Certificate in Business
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Julia S. is listed as Company Secretary.
Julia S. is based in Bratislava, Slovakia.
Julia S. has worked for Apple, Blizzard Entertainment, Rise First, Ciaran Maguire Group, and Dooley & Howard Auctioneers.
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Julia S. holds Bachelor Of Business Administration - Bba, Accounting And Business/Management, Bachelor Of Business (Honours) With Second Class Honours, Grade 1 from Munster Technological University.
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