Julia Saenz Email & Phone Number

United States

Safely drive heavy truck along designated route ; read route sheet, follow map and service each customer as identified on the route sheet or as assigned by the dispatcher and/or supervisor. Operate manual and/or automatic controls in accordance with Company safety policies and procedures to lift, load and move refuse, operate compactor and dispose of collected material at the designated facility. Courteously interact with all customers, dispatchers and others on a daily basis to ensure all customer routes are serviced in a timely manner. Identify unsatisfactory waste containers and tag containers in accordance with applicable departmental procedures. Continuously monitor waste for evidence of unacceptable waste. Clean area around an accidental waste spill, ensuring adherence to all applicable safety standards and policies. Continuously monitor the condition of the vehicle to ensure it is operationally ready at all times to minimize downtime; clean waste from the packer blade and truck body on each disposal trip. Complete required route/productivity sheets, VCRs and other reports, as required. Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner. Follow all required safety policies and procedures. Perform other job-related duties as assigned.

Corpus Christi, Texas Area

Pre-trip vehicle for safety & Dot regulations. Para-transit destinations are located with and GPS. Use of Trapez program is used to record mileages and pick up and drop off times. When program is down information is recorded manually on manifest provided. Collect bus fare in form of money or tokens. Assist passengers with getting on and off bus, sometimes pushing and pulling customers in manual wheelchair with various weight from 80 plus-lbs. Use tie downs for security of wheelchairs both electric and manual. Use of bus lift for lifting and lowering equipment, passengers. Ensure passenger was provided with above and beyond excellent customer service.

Corpus Christi, Texas Area

Employment was non-CDL Class C driver license for delivery of auto parts. Pre-trip company truck for safety and assure is in good working condition. Pick and pull orders, deliver to automotive shops and stores, collect money for merchandise. Take inventory of in-store products, receive truck with incoming products separate and restock items on shelves, end caps etc… Would do heavy lifting, pulling, pushing with electric or manual pallet jack. Assisted walk-in, commercial customers with vehicle needs. Answered multi-line telephone to take orders, pull merchandise, print tickets & deliver products. Clean driver license (MVR) dedicated to safe driving.

Irving, Tx

Answer multi-line telephone, act as supervisor when handling escalated or irate calls regarding COBRA medical insurance, payments and eligibility issues. Heavy alpha-numeric data entry used to input information into system such as; emails and telephone conversations, Via mail correspondence, would be scanned into system with detailed case attached to participant account.Emails received would be copied and pasted into case providing answer, also attached to participant account. Telephone request were worked on while on call, case was prompted and attached to account. Would follow up with customer regarding correspondence by mail, email. Process open enrollment forms and election notices, enter payment and update medical eligibility for participant through system and via telephone or email. Payments received by via mail were entered on Excel spreadsheet for recording and processing would adhere to company policies and procedures and stay updated to new HIPPA laws and policies.