Julia Salomone Email & Phone Number

Canada

• Monitor the global IT service ticket system and prioritize and manage many open cases at one time.
• Troubleshoot system and network problems, diagnosing and solving hardware and/or software faults.
• Provide basic and complex IT system support to end users on a variety of computer system issues.
• Install and configure computer hardware operating systems and applications. Support the roll-out of new applications and systems.
• Develop and maintain various… Show more
• Develop and maintain various documentation and instructions for staff.

• Provided support during the implementation of SAP ERP system at multiple facilities including:
• Arranged hotel, transportation and other reservations for international employees who were involved with the roll outs.
• Responsible for taking accurate meeting minutes, creating and maintaining documentation and data clean up.
• Developed and modified customer shipping labels according to AIAG and customer-specific requirements.

Canada

Barrie, ON

• Create and modify existing artwork (both print and web) for individual clients and businesses including business cards, stationery, envelopes, postcards, catalogues, flyers and more.
• Work with client(s) from concept to completion including: client briefing, estimating, design concepts, printing, invoicing.
• Provide information and pricing on website domains and hosting information.

Barrie, ON

• Worked with approximately twenty different libraries and community access sites across Ontario to promote computer literacy.
• Required to maintain an organized and detailed list of statistics, invoices and other reports sent in throughout the term by Site Operators & Youth Interns.
• Communicated with and assist Site Operators and Youth Interns on a regular basis throughout the program term.
• Collaborated with other Regional Co-ordinators in the program to complete… Show more
• Collaborated with other Regional Co-ordinators in the program to complete various special projects including wiki updates, newsletters, documents and other assignments pertaining to the program. Show less

Barrie, On

• Junior Graphic Designer
• Worked with new and existing clients creating and modifying graphic concepts including business cards, stationery, envelopes, brochures, catalogues, flyers, postcards, direct mail and more.
• Responsible for: design briefs, dockets, design concepts, pre-press, printing, bindery/finishing.Digital Print Manager
• Responsible for working with clients to meet their digital and press printing needs.
• Worked with other departments at… Show more Junior Graphic Designer
• Worked with other departments at Responsive Mailing Services to create databases/variable data artwork as well as printed various materials for other direct mailing projects.

Collingwood, ON

• Worked with new and existing clients creating and modifying print and web concepts including business cards, stationery, envelopes, catalogues, brochures, flyers, postcards and more.
• Met with various clients to discuss their design needs and gather information to provide design concepts.
• Responsible for: design briefs, dockets, design concepts, pre-press, printing, bindery/finishing.
• Reception duties included: answering phones, interacting with walk-in clients… Show more
• Reception duties included: answering phones, interacting with walk-in clients, financial transactions (debit, credit and cash), filing and archiving. Show less

Office Administration, 80%

Completed office administration certificate with honours

Advanced Diploma, Graphic Design, 88%

Activities and Societies: Program Ambassador - As a Program Ambassador I displayed my work at the Georgian College open houses for.

Recognition Of Successful Completion Certificate, Web Authoring, 90%

Attended part-time studies for Web Authoring from 2005 to 2007 at Georgian College. I learned basic HTML/CSS skills as well as how to work.