Julia Santoro Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

A typical week in this position include:Sales Coordinator:- Leading with a consultative and empathetic approach to all new virtual event inquiries, and scheduling and running virtual demos of the StreampointLIVE platform- Responsible for preliminary pricing quotes, contract negotiations and/or amendments, and contract filing- Created and continuously maintain the ‘Process and Procedure’ for virtual event bookings for the Sales and Project Management teams- Responsible for ongoing status updates to the Event Calendar and Operations team- Ensuring the Project Management team is set up for success at project hand-off by collecting and filing creative assets from the client, planning and leading project kick off meetings, and overall virtual event support for the Project Management teamExecutive Assistant to Co-Founder:- Responsible for managing co-founder’s calendar, emails, and incoming phone calls in addition to my own- Ongoing tracking of deliverables to proactively identify concerns with a solution-based mindset - Attend most meetings with co-founder or on his behalf; responsible for note taking and filing

Toronto, Canada Area

A typical week in this position:- Conducting site visits with clients (engaged couples, third party event committees or decision makers) to determine which event space is most suitable based on their unique event requirements - Creating or revising cost estimates and booking contracts as part of the sales process- Customizing floorplans and Banquet Event Orders (BEOs) based on each event's unique requirements- Distributed new and updating existing event documents to internal teams and external vendors- Accountable for liaising with external vendors (décor, floral, music, entertainment, photography, rental equipment) to ensure event logistics are seamless for day-of execution - All-in-all, detailed on average 12-14 client files simultaneously, while maintaining an ongoing sales process with future clients

Toronto, On

A typical week in this position:- Worked closely with culinary team to customize menus based on each client’s budget, dietary requests, and overall vision- Conducted site inspections of client’s homes to evaluate kitchen equipment and dinnerware rental requirements- Placed rental orders for furniture, dinnerware, décor, and kitchen equipment on behalf of client based on the selected menu and bar specifications - Submitted staffing requests (servers, bartenders, chefs) for each event, unique to style of food service and number of guests- Submitted invoicing based on catering order, rentals, and staffing for each event- Collaborated with the culinary and events teams on new menu ideas based on food seasonality and trends

Richmond Hill, On

A typical week in this position include:- Acquired new and maintained existing corporate clients through direct or RFP bookings- Conducted site visits of conference spaces with clients to better assess their meeting requirements - Paired meeting and conference room spaces based on client’s capacity, budget, and audio/visual needs - Worked closely with Rooms Revenue Agents for accommodations and room block requests for multi-day conference clients

St Catharines, On

Daily responsibilities as a supervisor include:- Placing daily food, beverage, and retail product orders- Counting down tills, balancing safe, and making large daily bank deposits- Delegating baristas to ensure excellent and speedy service to all cafe and drive-thru customers- Employee training and onboarding

Niagara-On-The-Lake, On

Part-time employment throughout wedding season (summer and fall) as an assistant to the day-of venue coordinator. Responsibilities included event set up and tear down based on BEO specifications:- ceremony set up (chairs, aisle and alter decor) - kitchen/expo line prep- bar prep and bartending service for overflo/coverage during breaks- tablescape set up (China, cutlery, glassware, decor)- tear down- communication/logistics with vendors

Hamilton, On

As the front of house and banquet manager my responsibilities included:- Opening & closing the restaurant based on hours of operation and opening prep/closing duties- Responding to client inquiries via email and phone for private events and buyouts- Site visits with private event clients and securing deposits- Staff schedule for private events and regular hours of operation - Executing private events; set-up, service, and tear down

Daily responsibilities included:- Booking children's birthday parties via email and phone- Acting as lead server for booked children's parties- Serving corporate events, buy out-events; ranging from 50 - 350 guests - Server and bartender during regular hours of operation for restaurant and bar areas

Certificate Of Completion, Event Planning & Protocol, 3 Month Online Certificate

Areas of study include: Food & beverage planning Cost control Menus Quantity needs Service options Room set-up Seating Levels of service.

College Diploma, Hotel & Restaurant Management

Activities and Societies: Humber Room RestaurantKey courses include: Food & beverage purchasing and control Wine appreciation & food.