- Registering, distributing, scanning and uploading official incoming and outgoing correspondence;- Assisting with physical records management: removing duplicates/obsolete records, facilitating records transfer and destruction, maintaining inventories;- Assisting with events e.g., Records Clean-up Day; presentations at RM Workshops;- Assisting with projects e.g., testing and providing feedback on user requirements for Correspondence Tracking System and Physical Objects; developing naming conventions for registering records; scheduling and note-taking for File Plan development workshops;

Reception: - Receiving visitors and establishing contact with the concerned staff members;- Operating the telephone switchboard; receiving and transferring incoming calls via switchboard; - Maintaining the meeting room booking system;- Providing general information on the activities of the Organization in response to outside phone inquiries; - Performing other related administrative duties such as ordering business cards and coffee tab registration Support to the records management team: - Correspondence distribution; - Classification, registration and filing of incoming and outgoing documents; - Scanning and uploading documents in DocIn and database; - Managing Ref Docs in U:Drive

- Organisation and arrangement of conferences, workshops and meetings (internal and external) - booking meeting rooms, order lunch, send out invitations and working documents, ...- supporting the organisation and implementation of the UITP World Congress in Vienna 2009- Reports (layout of original and organise translations)- translating reports from/into German and English- updating of webpage with new position paper, new brochure, etc. - dealing with agenda of supervisor- providing assistance with travel/hotel arrangements, booking restaurants and other travel related issues- receiving visitors, phone calls and respond to routine correspondence- maintaining the supervisors calendar - drafting various letters and documents- dealing with post and photocopies- administrative support to experts - mailing/e-mailing of new publications/position papers

The main tasks accomplished included• data research on scientific material in the EU-database, the internet and other sources of information,• coordination of the press; writing articles and coordination with media representatives,• translations from German into English language (and English into German)• compilation of briefings and background information ,• preparation of parliamentary questions for the European Commission and the Council of the European Union,• preparation for committee meetings regarding my activity in the Committee on Environment, the Committee on Regional Development and Committee on Petitions,• elaboration of questions from lobbyists and citizens concerning European topics,• handling incoming mail and correspondence and• administration of appointments.