Julia Song Email and Phone Number
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Julia Song personal email
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Julia Song is a Technical Client Experience Manager at Zelis. She possess expertise in microsoft office, leadership, research, social media, twitter and 5 more skills. She is proficient in Korean and English.
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Technical Client Experience ManagerZelis Mar 2023 - PresentGreater St. Louis• Maintain high levels of customer service and satisfaction by identifying barriers and providing effective resolutions through education and coordination with clients and internal teams to provide optimal client growth objectives.• Serve as a client advocate between customers and Zelis departments, contributing to the development of innovative solutions and assisting clients in various business aspects to deliver exceptional experiences.• Resolve critical customer concerns, ensuring mutually beneficial solutions, from addressing outages to custom implementations.• Train clients in self-service program administration, ensuring they have the knowledge and tools to manage their accounts effectively.• Lead strategic advisory sessions with customers, delivering guidance on best practices and technology strategies, including conducting User Acceptance Testing (UAT) in pre-production environments.• Consult on clients’ technical systems and software, providing tailored solutions to enhance productivity while complying with HIPAA, compliance, and security policies. -
Assistant Director Of Data ReportingThomas Jefferson University Feb 2022 - Mar 2023Philadelphia, Pennsylvania, United States• Collaborated with vendors and internal departments to implement three new database platforms, enhancing tracking of accreditation, curriculum quality improvement, and clinical database management for university stakeholders.• Led training sessions for internal stakeholders, developed and maintained training documentation, and provided guidance on best practices to enhance productivity and efficiency. -
Reporting Data AnalystThomas Jefferson University Jan 2020 - Feb 2022Greater Philadelphia Area• Provided reporting and compliance support for the Office of Academic Services by extracting, aggregating, and verifying enrollment and student data, delivering timely reports to internal university stakeholders.• Served as a contributing member of the University’s Registrar lead team and assisted in introducing a new project management tool to enhance departmental goal completion. • Collaborated with the IT team to create new reporting queries for SQL and Argos, enhancing reporting for overall team and departmental requests.• Assisted in the implementation of the assessment management platform for academic divisions, spearheading the Strategic Planning and Data Collection module to ensure institutional and programmatic strategic plans are managed and tracked to support KPIs.
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Coordinator For The Office Of Assessment & AccreditationThomas Jefferson University Mar 2017 - Jan 2020Greater Philadelphia Area• Provided information to support strategic planning and decision-making processes at the University, offering analytic support to academic faculty and staff in fulfilling departmental goals.• Created and administered annual student satisfaction surveys, improving outreach and survey engagement.• Produced and tracked trend reports, conducting qualitative and quantitative data analysis to explain past patterns of the University’s performance, enhancing the overall student experience.• Developed, managed, and ensured on-time delivery of projects using various planning tools, offering technical solutions between internal stakeholders and vendors.
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Luxury Fashion CopywriterThe Realreal Oct 2016 - Mar 2017Secaucus, Nj• Inspected consigned luxury items for condition issues, consistently meeting daily production quotas.• Transcribed product descriptions and priced merchandise based on company standards, utilizing SEO strategies to enhance online visibility and traffic. -
Luxury Fashion ReceiverThe Realreal Feb 2016 - Oct 2016Secaucus, Nj
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Teaching AssistantBeginnings Learning Center Sep 2014 - Jan 2016Greater Philadelphia AreaBeginnings Learning Center is licensed by the City of Philadelphia as a Child-Care Center, and by the State of Pennsylvania as Private Academic School and Kindergarten.As a part-time teacher at Beginnings, I assisted three classrooms in rotation for children ages 1-3 years old. I provided them a loving and supportive learning environment. I helped coordinate effective and developmental lesson plans with fellow teachers. I encouraged good behavior by using positive reinforcement methods so that children learn how to make appropriate decisions, learn how to resolve conflicts and exercise their independence. -
HostessEl Vez Restaurant Apr 2013 - Dec 2013Greater Philadelphia
Julia Song Skills
Julia Song Education Details
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Strategic Communications With A Concentration In Public Relations
Frequently Asked Questions about Julia Song
What company does Julia Song work for?
Julia Song works for Zelis
What is Julia Song's role at the current company?
Julia Song's current role is Technical Client Experience Manager.
What is Julia Song's email address?
Julia Song's email address is ju****@****son.edu
What is Julia Song's direct phone number?
Julia Song's direct phone number is +121550*****
What schools did Julia Song attend?
Julia Song attended Temple University.
What are some of Julia Song's interests?
Julia Song has interest in Social Media, Art, Health, Networking, Children, Cooking, Snowboarding, Video Editing, Education, Environment.
What skills is Julia Song known for?
Julia Song has skills like Microsoft Office, Leadership, Research, Social Media, Twitter, Photoshop, Mac Os, Time Management, Sales, Restaurant Management.
Who are Julia Song's colleagues?
Julia Song's colleagues are Rameswara Reddy, Jordyn Storey, Divya M., Michael Chang, Akhila Reddy, Mary Forlenza Msn, Rn, Crcr,cpc-A, Sandeep Chary Tipparti.
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