I have a varied background and extensive experience within the industry, I can adapt and learn quickly. Able to work within an ever-changing environment with good Customer Service skills both verbal and written. Strong organisational abilities in a high pressured environment, whilst being proactive in the handling of complaints efficiently as they arise; able to make quick decisions when necessary & be calm under pressure. Excellent customer relation skills, problem-solving, attention to detail & team building qualities gained from previous roles and experience