Julia Tarasenko Email & Phone Number

Philadelphia, Pa, Us

Johnson City, Tn, Us

Durham, Nc, Us

As a seasoned professional, I have successfully overseen daily operations with a keen focus on ensuring seamless workflows and driving business growth. My expertise lies in designing and delivering globally aligned commercial strategies that are instrumental in achieving overarching business objectives.Spearheading visionary leadership for commercial sales operations, sales, and pricing teams is a cornerstone of my approach, consistently boosting overall organizational performance. I am recognized for pioneering comprehensive global alliance strategies, strategically concentrating on key clients and stakeholders to foster mutually beneficial relationships.Furthermore, my ability to cultivate enduring relationships with pivotal partners and customers worldwide has been instrumental in driving sustained business success. In addition, I possess a strong acumen for developing and maintaining budgets for global commercial operations, sales, and pricing functions, ensuring fiscal responsibility and strategic alignment.My key highlights are:• Played a leading role as a full member of the executive team and contributed to strategic decision-making and organizational success.• Met and exceeded revenue goals and secured the maximum number of market share by establishing and leading global sales teams.• Penetrated new markets and enhance existing customer relationships by formulating and initiating robust sales strategies.• Strengthened and broadened alliances with strategic key customers by initiating and capturing new business opportunities.

Durham, Nc, Us

In my role as a strategic leader, I managed day-to-day company functions, ensuring seamless coordination among sales, marketing, and operational teams through active engagement with cross-functional stakeholders.With a focus on maximizing reach, I oversaw integrated digital marketing campaigns across diverse channels, effectively capturing the attention of target audiences. My strategic acumen was further demonstrated through the formulation and implementation of market entry and penetration strategies, aligning with market needs and competitive positioning for optimal results.Recognizing the importance of measurement, I established Key Performance Indicators (KPIs) for commercial operations, sales, and pricing, providing clear benchmarks for success and guiding strategic decision-making.My key contributions are:• Boosted international sales efficiency and effectiveness through optimization of end-to-end commercial operations processes.• Enhanced brand visibility and stimulated demand through the successful creation and initiation of global marketing strategies.• Determined and capitalized on new business opportunities, while driving global market presence expansion.• Led successful launches of new products and services by coordinating marketing, sales, and pricing efforts.• Delivered regular performance metric reports along with insights and recommendations for continuous enhancement.

Durham, Nc, Us

Strategic Leadership:• Provide strategic leadership for commercial operations in the EMEA and Americas regions.• Align regional strategies with overall corporate objectives.Market Expansion:• Drive the expansion of the company's market presence in the EMEA and Americas regions.• Identify and capitalize on new business opportunities, adapting strategies to regional marketdynamics.Sales Management:• Direct and manage regional sales teams to achieve revenue targets and market share goals.• Implement sales strategies tailored to the unique characteristics of the EMEA and Americas markets.Commercial Operations Optimization:• Oversee and optimize end-to-end commercial operations processes in both regions to enhanceefficiency and effectiveness.• Collaborate with cross-functional teams to ensure seamless coordination between sales, marketing,and other operational functions.Cross-Regional Collaboration:• Collaborate with senior leaders across various departments to ensure alignment of commercialoperations strategies with broader organizational goals.• Foster strong relationships with global and regional teams.Performance Metrics and Analytics:• Define and monitor key performance indicators (KPIs) for commercial operations in the EMEA andAmericas regions.• Utilize data analytics to derive insights and make informed decisions.

Durham, Nc, Us

Global Account Management:• Oversee the management of global strategic accounts, ensuring customer satisfaction and loyalty.• Collaborate with regional teams to coordinate account activities across different markets.Client Relationship Management:• Build and maintain strong relationships with key executives and decision-makers within strategicaccounts.• Act as the main point of contact for addressing account-related issues and ensuring a high level ofcustomer satisfaction.Revenue Growth:• Develop and execute plans to achieve revenue growth targets within global strategic accounts.• Identify upsell and cross-sell opportunities, working closely with product and service teams.Negotiation and Contract Management:• Lead contract negotiations with global strategic accounts to secure favorable terms.• Ensure that contractual agreements align with both the company's and the client's objectives.Market Analysis:• Conduct market analysis to identify trends and opportunities within the industry that may impact globalstrategic accounts.• Stay informed about competitors and market dynamics.

Durham, Nc, Us

Strategic Operational Leadership:• Provide strategic leadership and business planning for the US North East & Canada Operations,aligning regional strategies with overall corporate objectives.• Develop and implement plans to drive growth and operational execution and excellence.• Direct and manage day-to-day business operations within the region, ensuring efficiency andcompliance with company policies.Market Logistics Expansion:• Lead initiatives to expand the company's market and operational presence within the US North Eastand Canada.• Identify and capitalize on new business opportunities, including potential partnerships or acquisitions.Financial Management:• Develop and manage budgets for the US North East & Canada Operations.• Full P&L oversight including EBITA management• Full responsibility for financial performance, analyze variances, and implement corrective actions asneeded.Team Leadership:• Build and lead a high-performing regional operational and customer services team.• Provide guidance, mentorship, and professional development opportunities to team members.Compliance:• Ensure compliance with regional regulations and industry standards.• Stay informed about changes in regulations and adapt regional strategies accordingly.Crisis Management:• Develop and implement crisis management plans to address unforeseen challenges or disruptions inoperations.• Ensure the resilience and continuity of operations during crises

Durham, Nc, Us

As a dynamic leader, I successfully oversaw day-to-day business operations, with a strong focus on ensuring compliance and overseeing facilities in Singapore and the broader APAC region.My strategic initiatives included the development and execution of growth plans aimed at enhancing operational efficiency and driving profitability. I demonstrated fiscal responsibility by formulating and administering budgets, while also leading full P&L with EBITA management to ensure financial sustainability.Vigilant monitoring of financial performance, coupled with in-depth variance analysis, enabled me to swiftly implement corrective measures as needed.In addition to my operational responsibilities, I led a high-performing regional operational and customer service team, providing professional development opportunities to foster growth and excellence within the organization.My key achievements are:• Attained alignment of regional strategies with corporate objectives for the Singapore office and APAC operations.• Enhanced performance excellence by establishing and monitoring KPIs for Singapore and APAC operations.• Led initiatives to enhance market presence in Singapore and APAC through identifying and capitalizing on new business opportunities, including partnerships and acquisitions.• Established relationships with key partners, suppliers, and stakeholders across APAC to support business objectives.

Durham, Nc, Us

In my role leading day-to-day operations in Japan, I ensured strict adherence to company policies, local regulations, and industry standards, resulting in optimized performance across all facets of business operations.With meticulous attention to detail, I managed Japan's budget and P&L with comprehensive oversight, effectively driving EBITA management and swiftly implementing corrective actions based on thorough financial analysis.To gauge performance and facilitate proactive decision-making, I established and monitored key performance indicators (KPIs), fostering a culture of continuous improvement within the organization.Additionally, I maintained robust relationships with key local partners, suppliers, stakeholders, and clients, proactively addressing their needs and ensuring consistently high satisfaction levels. Through strategic engagement and meticulous management, I contributed significantly to the success and growth of operations in the Japanese market.My key highlights are:• Accomplished significant growth in market share and operational efficiency in Japan through strategic leadership, aligning business strategies with corporate objectives• Managed initiatives to expand market presence in Japan, while identifying and seizing new business opportunities, including strategic partnerships and acquisitions.• Created and supervised a high-performing operational and customer services team in Japan, while offering guidance, mentorship, and professional development opportunities.

Durham, Nc, Us

Strategic Customer Engagement:• Developed and implemented strategies to enhance customer satisfaction and loyalty.• Established strong relationships with key clients and stakeholders.Client Retention and Growth:• Executed retention programs resulting in a significant increase in customer retention rates.• Identified upsell and cross-sell opportunities, contributing to growth in account revenue.Customer Onboarding:• Streamlined onboarding processes for new clients, ensuring a smooth and positive introduction toproducts/services.• Collaborated with cross-functional teams to address client needs during the onboarding phase.Issue Resolution:• Acted as the main point of contact for addressing customer concerns and issues.• Implemented effective solutions, resulting in reduction in customer escalations.Customer Feedback Management:• Established a structured feedback system to collect and analyze customer input.• Utilized feedback to drive improvements in products, services, and customer experience.Cross-Functional Collaboration:• Collaborated with sales, marketing, and product development teams to align strategies and ensure aunified customer experience.• Facilitated communication between internal departments to address customer needs promptly.Customer Advocacy Programs:• Developed and managed customer advocacy programs, turning satisfied customers into advocates.• Leveraged customer testimonials, case studies, and referrals for marketing initiatives.Training and Development:• Conducted training sessions for internal teams on effective customer communication and relationshipmanagement.• Promoted a customer-centric culture within the organization.

Durham, Nc, Us

In my role, I excelled in developing and maintaining robust connections with crucial clients and stakeholders, strategically aimed at enhancing overall business growth. Through collaborative efforts with key customers and stakeholders, I gained deep insights into their individualized needs and preferences, allowing me to deliver bespoke solutions that align seamlessly with overarching business goals.With a keen eye on financial stewardship, I oversaw budgets associated with key account endeavors and operational activities, ensuring prudent expense management while driving maximum value.Moreover, I championed a culture of customer-centricity across the organization, fostering an environment where client satisfaction and operational efficiency were paramount. By prioritizing strategic partnerships and cultivating a customer-centric ethos, I played a pivotal role in driving sustained growth and success for the organization.My key accomplishments are:• Fulfilled business needs and resolved major inquiries by promptly spearheading client engagement.• Increased account revenue by determining and leveraging new opportunities for increasing revenue within key accounts.• Played a pivotal role in consistently meeting and surpassing quarterly and annual sales objectives.• Addressed distinct requirements of key accounts by proactively creating and offering tailored proposals.• Provided accurate sales forecasts for strategic accounts through precise data analysis and forecasting techniques.

Master’S Degree, Chinese Literature, Language And Culture

Master Of Philology, Chinese Language And Literature