Julia Thomas Email & Phone Number

Western Cape, South Africa

Recruitment Administration• Candidate correspondence on Recruitment Platform, requesting relevant documentation. • Employment Background Checks – administering employment checks, collating, and evaluating results.• All new hire correspondence• Capture of all employee docs from Recruitment Platform into Digital records• Facilitate the movement of candidates through the recruitment process (medicals, passports, flight schedules for work abroad)• Facilitating last-minute scheduling changes• Administering Offers for successful candidates and smoothing over any other speed bumps in the hiring process.General HR Administration• Preparation of employee contracts• Collate Report Data as required, i.e., monthly attendance register, travel schedules, sick leave.• Manage employee flight schedules for work abroad.• Support HR queriesExternal clients• Client liaison, communication and relationship building from inception of new contract

Western Cape, South Africa

• Provided in-house training via telephonic sessions to 44 Retail stores• Coordinated, facilitated and provided logistical support for all card department training activities (e.g. venue, prepare training material, scheduling training sessions etc.)• Created and coordinated training schedule• Provided progress reports of all customer card training• Updated training material in line with unit standards• Provided general administrative tasks, maintenance of an effective e-filing system• Updated and tracked the training calendar to ensure on – time delivery of all projects• Supervised the administrative daily function in support of Customer Card department i.e. daily supervision of the new accounts capturing department, liaison with the credit service provider and all Retail stores

Durban, Kwazulu-Natal, South Africa

• Managed the administration of the Financial Services product with a team of 4 people• Provided excellent customer service levels• Developed training manual for credit and Insurance• Dealt with escalated customer queries & complaints • Liaised with our Credit and Insurance service providers • Produced management reports • Provided marketing material for the loyalty club magazine • Direct marketing of Credit and Insurance products • Managed 6 x Outbound call Centre agents

Durban, Kwazulu-Natal, South Africa

• Compiled and coordinated a full 32-page club magazine. • Generated income from sales of advertising space• Liaised with the print/media suppliers • Coordinated and attended advertising briefs • Attended model castings, photo shoots in studio and on location• Proof read and approved all print media• Communicated monthly club day events to stores• Co-ordinated window and in store displays

Durban, Kwazulu-Natal, South Africa

• Performed administrative duties and assisted the buyer. Window display/events coordinator