Julia Troufflard

Julia Troufflard Email and Phone Number

Customer Success Manager at Batis.io @ Batis
paris, île-de-france, france
Julia Troufflard's Location
Paris, Île-de-France, France, France
Julia Troufflard's Contact Details

Julia Troufflard work email

Julia Troufflard personal email

n/a
About Julia Troufflard

Customer Success Manager - English, French, Spanish, and Portuguese

Julia Troufflard's Current Company Details
Batis

Batis

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Customer Success Manager at Batis.io
paris, île-de-france, france
Website:
batis.io
Employees:
4
Julia Troufflard Work Experience Details
  • Batis
    Customer Success Manager
    Batis Aug 2022 - Present
    Paris
    - Conduct onboarding, including setup, training, and follow-up meetings- Hold quarterly customer meetings- Monitor KPIs and take appropriate action- Provide customer support via phone, chat, and email; escalate issues to the tech team as necessary- Implement and refine processes- Create content such as playbooks, helpdesk articles, newsletters, and user manuals- Identify and execute upselling opportunities
    View
  • Qobuz
    Customer Support Agent
    Qobuz Mar 2021 - Aug 2022
    Ville De Paris, Île-De-France, France
    - Provide multilingual B2C customer support- Conduct meetings with the tech team to advocate for customer suggestions, discuss bugs, and stay informed about future releases; debrief with the support team- Create standard response macros on Zendesk
    View
  • Passion Brazil, Rentamar Turismo, Gaston Sacaze, Terra Group
    Travel Manager In Brazil
    Passion Brazil, Rentamar Turismo, Gaston Sacaze, Terra Group Nov 2015 - Jul 2020
    Rio De Janeiro And Fortaleza
    Logistics- Design customized itineraries and quotes for B2C and B2B customers- Identify and contact potential new suppliers- Handle negotiation, booking, payment follow-up, and overall supervision of logisticsSupport- Provide on-call support for travelersContent Creation- Create multilingual content- Optimize agency websites for SEO
  • Checking Web
    Seo Internship
    Checking Web Mar 2014 - Aug 2014
    Paris
    - Build and maintain high-quality backlinks- Create and optimize WordPress websites
    View
  • Lexiapark
    Translator Internship
    Lexiapark Jun 2012 - Dec 2012
    Barcelona, Spain
    View

Julia Troufflard Skills

Translation Adaptation Proofreading Writing Pack Office Interpreting Seo Wordpress Relations Internationales Traduction Blog Communication Correction De Texte Anglais Espagnol Gestion De Projet Microsoft Office Communication Interculturelle Microsoft Excel Multilingue Microsoft Word Tourisme Microsoft Powerpoint Vente Transcription

Julia Troufflard Education Details

Frequently Asked Questions about Julia Troufflard

What company does Julia Troufflard work for?

Julia Troufflard works for Batis

What is Julia Troufflard's role at the current company?

Julia Troufflard's current role is Customer Success Manager at Batis.io.

What is Julia Troufflard's email address?

Julia Troufflard's email address is ju****@****aris.eu

What schools did Julia Troufflard attend?

Julia Troufflard attended Isit (French Grande Ecole Of Intercultural Management And Communications), Newcastle University - School Of Modern Languages, Paris City Council Adult Classes.

What are some of Julia Troufflard's interests?

Julia Troufflard has interest in Poverty Alleviation.

What skills is Julia Troufflard known for?

Julia Troufflard has skills like Translation, Adaptation, Proofreading, Writing, Pack Office, Interpreting, Seo, Wordpress, Relations Internationales, Traduction, Blog, Communication.

Who are Julia Troufflard's colleagues?

Julia Troufflard's colleagues are Sophie Jarzaguet, Benjamin Tiennot, Jeanne L., Fassé Bathily, Eric De Sa, Benjamin B, Samy Abdesselam.

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