Singlehandedly manage all HR functions of Global Office Furniture, a company that generates $21M in annual revenues and has 25 employees. Review, edit and prepare bi-weekly payroll. Efficiently handle unemployment complaints, benefit updates, and anniversaries/birthdays in HRIS. Assist managers/supervisors in maintaining compliance with federal and state mandates including EEO, ADA, OSHA, FMLA, ACA, FLSA, Worker’s Compensation, and HIPPA.Act as liaison between the Corporate Myrtle Beach office, Conway Fulfillment Center, and Albuquerque, New Mexico Fulfillment Center to harmonize operations.Promote a culture of continuous improvement by designing professional development programs for employees; partner with the executive team on HR strategy and assist management through complex/sensitive queries.Developed the HR Department from the ground-up by creating company handbooks, mission statements, values statement, and culture statements; and outlining payroll policies for paid-time-off (PTO) and supplemental/full health insurance.Led the selection and implementation of HRIS software and established the company’s social media presence; designed a hiring process encompassing recruitment, selection, interviewing, onboarding, and training and development.Created and integrated safety policies within operational processes to ensure a physically and mentally rewarding workenvironment; audited all past and present employee records to ensure accurate and comprehensive documentation.Outlined job descriptions for each role within the company and calculated approporiate salary ranges using the data from the website of Bureau of Labor Statistics; designed the organizational chart with contact data to define chain of commandEstablished drug-testing and background checks to nurture a drug-free workplace and supported workers during all stages of the employee life cycle.

Addressed HR and operational issues for 100+ employees across North and South Carolina branches while maintaining coordination with company headquarters in Indiana. Collaborated with branch managers and crew leaders/members, as well as orked with operations managers and mechanics regularly.Oversaw the growth of company revenues from $2.5M to $6M within 7 years;Rolled out 30-day, 90-day, and 1-year performance evaluation program in Carolina region, which was later adopted company-wide due to its immense success.Led and managed the company’s H-2B program, by partnering with third party recruiters to acquire H-2B visas and coordinate housing, legal paperwork, and transportation for 50-80 immigrant workers.Accentuated retention rate to 75% and employee engagement to 90%, as well as significantly improved company’s ROI by instituting the “People First” program; this program trained leaders to empower their team members.Incorporated competitive compensation and benefit plans, as well as innovative performance assessment strategies to drive employee engagement and retention while fostering a culture of continuous improvement and learning.Exercised mediation and conflict resolution on employee issues using current policies and disciplinary actions, as well as handled terminations and layoffs when necessary.Established workforce and stabilized employment levels through innovative full-cycle recruiting strategy encompassing candidate screening, interview scheduling, selection, orientation, on-boarding, and drafting employee files.Trained assistants and partnered with branch managers in training operations managers.Maintained firm adherence to all labor and employment-related legislation and regulatory mandates enacted by local, state, and federal authorities.

Maintained Company records, AP & AR, payroll, onboarding as well as CDLs, lease schedules, and expense reports.