Lead talent acquisition efforts while working with onsite managers to support staffing needs to ensure the company retains top talent resulting in 20% increase in employee retention.● Manage employee relation issues such as conducting investigations, give insight to managers on conflict resolution and performance improvement.● Reinforce compliance with employment laws, regulations and ensure best practices.● Analayze HR metrics to find trends and present proactive solutions to confront workforce challenges.● Explain employee compensation, benefits, schedule, working conditions and promotion opportunities.● Responsible for recruiting 6-8 talent every week while maintaining a head count of 50 employees.● Make sure payroll is completed on weekly bases.

Responsible for professional and industrial recruiting/networking throughout Midwest areas, such as Illinois, Washington and Wisconsin.Travel to customer meetings and tour facilities in order to grasp customer needs, wants and demands in talent.Wrote job descriptions, worked alongside a media team to create ads for social media to include the following websites (indeed, careerBuilder, zipRecruiter, bullhorn, Facebook, Twitter and instagram) to increase the talent pool. Identify talent based upon resume and or job applications, placing talent based upon interview and qualifications. Conducted duties such as background checks, drug screenings, I-9’s for temp employees.Responsible for TA duties 1st day check-in, coaching/counseling and terminating talents.Ensure that recruiting efforts have been completed and documented in bullhorn to keep track of candidates information.

Assist 50-60 clients a day with basic account needs such as updating personal information.File unemployment claims and issue a determination letter.Help clients enter certification days that were missed and confirm payment is issued. File escalation on issues that are not able to be resolved right away.Schedule call backs and follow up with clients accounts.

Provide great customer service making sure the customer is fully stratified with their experience.Answered 50-80 calls daily depending on storms in the area.Document and notate claimants' concerns/resolutions in detail.Schedule appointments for drones/adjudicators to inspect property damages. Answered other associates' questions that were above their skill level to help them resolve customers' concerns.Lead weekly huddle ensuring associates were updated and trained properly with Allstates policies and guidelines.

Create weekly schedules for drivers and routes.Daily inventory.Account for meals delivered and meal preparation.Conduct wellness checks for seniors to ensure their safety and wellbeing.Open and close the site making sure important paperwork is stored away and the site is clean and ready for next day use.