Julia Zukowska Email & Phone Number

Warsaw, Mazowieckie, Poland

Risk-Management Project.Implemented 4 global functions and put into practice more than 10 full-cycle sprints.Responsibilities:- Documentation: Responsible for writing and maintaining project documentation.- User Stories: Crafted user stories and user cases to define project requirements.- Mockups: Produced visual mockups to facilitate negotiations with stakeholders.- KANBAN Board: Oversaw and maintained a KANBAN board to monitor project progress.- Testing: MVP, Userguide testing. Compliance with requirements and documentation.- Sprints: Coordination, Planning, Management- Stakeholder Negotiations: Led negotiations with stakeholders to identify project requirements.

Wrocław, Dolnośląskie, Poland

Managed over 5 projects lasted from 1 month to 1 year. The projects covered areas such as insurance, online procurement, recruitment activities, website and retail.Main project tasks:- Writing and maintaining documentation- Writing user stories, user cases- Creation of mockups for negotiations- Maintaining a KANBAN board- Negotiations with stakeholders to identify requirements

Минск, Республика Беларусь

There were projects, that lasted from 1 to 6 months. It has managed more than 30 projects. The companies ranged from startups with 1-2 employees to larger organizations with over 100 employees. The projects covered various industries, including banking, metallurgy, veterinary, education, and others.- Communication with the client, finding out his requirements- Consulting on CRM programs (Bitrix24 systems, AmoCrm, MoiSklad)- Writing a "Technical task"- Setting up the portal/portals in accordance with "Technical task"- After-sales technical support- Keeping clients on the Bitrix24 portal

Минск, Республика Беларусь

- Administration and maintenance of the corporate CRM Bitrix website: the introduction of new functions, the work and addition of the website departments, assistance in solving problems for employees, the development of robots and business processes;- Work with GOOGLE Drive and its services;- Development of scripts and templates for the sales department;- Administration and maintenance of sites and project platforms, as mySQL;- Analysis of the conversion of the sales department;- Optimization of the work of the sales department based on analyzes, as well as simplification of documentation;- Fulfillment of requests for advertising to the marketing department based on analyzes;- Control over the work of the sales department;- Control of payments on partner sites.

Belarus

- Sales of business training programs by the existing client base (telephone conversations, personal meetings with clients)- Active sales of programs to new customers- Documentary support of transactions

Bachelor'S Degree, Business Technology

Exchange Program, Business And Finance