• Leads all communications strategy and execution across Zetier and its products• Spearheads branding, communication, and UX for launching and growing SaaS products, from strategizing and creating wireframes to managing fractional resources• Manages company blog as Editor-in-Chief, including content strategy, coordination of resources, and promotion• Develops and supports new growth channels for Zetier and its products

• Delivered brand strategy and professional B2B and B2C content with a focus on UX, SEO, and brand voice for numerous industry verticals and multiple SaaS products• Wrote meticulously crafted, strategic copy for a wide range of contexts, from ads and taglines to emails and websites• Served a variety of clients one-on-one and via award-winning agencies, including BLVR, Smartbug Media, and Web Profits• Earned Rising Talent, Top-Rated, Top-Rated Plus, and Expert-Vetted (top 1% of talent, pre-screened by Upwork and experts) badges on the Upwork platform

• Delivered copywriting and brand strategy for Dolan Internet Group LLC clients

• Led storytelling-centric brand strategy, copywriting, and scriptwriting for agency clients, including workshops guided by originally developed materials• Worked with the Director of Media to ideate, plan, write, and produce a range of videos, including commercials• Created strategic copy for client and agency content, including ads, websites, presentations, and newsletters• Provided project management for brand development, website redesigns, and production

• Wrote, managed, and strategized UX/web design blog content as the lead writer, reporting directly to the Editor-in-Chief• Provided ghostwriting, editing, and proofreading for the internal team, including the Creative Director and Founder, and external freelance resources• Delivered website copy for the agency, as well as an agency client• Managed Twitter and outreach on social media for the agency

• Created original testing stimuli for the TOEFL Jr. (i.e., reading passages and multiple-choice questions)• Delivered stimuli and developed grading rubrics for the TOEFL Primary

• Funded by a Viz. Arts (Visualizing the Liberal Arts) Andrew W. Mellon Foundation Grant

• Funded by a Humanities Center Research Fellowship and a QuIRK (Carleton Quantitative Inquiry, Reasoning, & Knowledge Initiative) as a Keck Fellow

• Served members of Congress and their offices via the House Floor