Julia Alaniz Email & Phone Number

Austin, Tx

Key Responsibilities:- Developed and executed comprehensive social media strategies to enhance brand awareness and drive customer engagement. - Planned and managed a variety of events, including themed nights, social events, and special promotions. - Fostered relationships with local organizations, influencers, and community members. - Managed the restaurant's social email account and started the rewards program. - Updated and maintained the restaurant's website content. - Designed and implemented systems for managing bar tabs and private events. Achievements:- Streamlined operations through the implementation of new systems.

Galveston, Texas, United States

Key Responsibilities:- Took and served food and beverage orders accurately and efficiently. - Provided exceptional customer service, ensuring guest satisfaction and building lasting relationships. - Maintained a clean and organized work environment. - Adhered to all safety and compliance regulations. - Contributed to positive and welcoming atmosphere for customers and coworkers. Achievements:- Quickly learned the ropes of serving and bartending, consistently handling large sections and complex orders with ease. - Trusted to handle high-profile parties and banquets, demonstrating exceptional organizational and multitasking abilities. - Received positive feedback from customers and management for excellent service and attention to detail. - Demonstrated a strong work ethic and willingness to go the extra mile to ensure customer satisfaction. Additional Notes:- Began as a summer job but continued to work seasonally due to strong performance and positive feedback. - Frequently selected by management to serve VIP customers and special events. - Demonstrated a natural aptitude for bartending and received training to enhance skills.

Austin, Tx

Key Responsibilities: - Prepared and served a wide variety of cocktails, mocktails, and alcoholic beverages. - Provided exceptional customer service, ensuring guest satisfaction and building lasting relationships. - Maintained a clean and organized work environment. - Contributed to team morale and fostered a positive work culture. Achievements:- Consistently exceeded sales goals, consistently ranking highest among bartenders. - Actively contributed to operational improvements, offering innovative ideas to enhance efficiency and customer satisfaction. - Played a pivotal role in developing and implementing social media strategies, leading to increased online engagement and brand visibility. - Recognized for exceptional customer service and ability to create a welcoming and enjoyable atmosphere. Additional Notes:- Successfully transitioned into a Social Media Manager role based on strong performance and contributions in the bartending position.

Texas City, Texas, United States

Key Responsibilities:- Oversaw daily operations. - Ensured adherence to company standards for quality, service, and cleanliness. - Trained and developed team members to achieve their full potential. - Handled cash management, including counting and balancing deposits. - Resolved customer complaints and disputes in a professional and timely manner. Achievements:- Rapidly progressed from team member to Assistant Director, demonstrating exceptional leadership and dedication. - Successfully managed and mentored teams of 20+ employees, ensuring optimal performance and customer satisfaction. - Aided in the implementation of a comprehensive training system to enhance employee development and knowledge. - Contributed to the design and execution of promotional campaigns for community related events. - Exhibited exceptional problem-solving and conflict resolution skills, effectively addressing customer concerns and maintaining a positive work environment. Additional Notes:- Began working at Chick-fil-A at the age of 15 and quickly assumed leadership roles.- Aided in the implementation of a training system to ensure team members were well-prepared for success. - Contributed to the design and creation of promotional materials.

Bachelor'S Degree, Advertising And Business, Sophomore

Activities and Societies: Cactus Yearbook, Texas Diamonds

Associate'S Degree, General Studies

Activities and Societies: PTK

High School Diploma

Activities and Societies: Yearbook Editor, 4 Year Soccer, Senior Class President, Student Council, Soccer Booster, Collegiate High School.