Julia Alexandrova Email & Phone Number

Munich, By, De

Munich Area, Germany

- Create and support the company content and localization strategies- Lead a team of copywriters, editors, localization managers, and translators. Define the team goals, organization, and structure, and evaluate the performance- Facilitate achieving the localization and/or market penetration goals in close collaboration with marketing, sales, product, and other departments.- Define and enforce localization standards and processes across the company, own and develop the localization workflows of JetBrains content as per the industry best practices- Source, hire, and onboard localization vendors and manage the relationships on an ongoing basis, including negotiating contracts and rates.- Coordinate all the day-to-day operations related to localization, translation, and copywriting.- Scope localization projects, providing an estimate of costs and delivery time;- Evaluate the current localization tools and workflows, and drive improvements and necessary changes, including planning tools integrations- Troubleshoot localization issues, work with vendors and software developers to improve the localization system, tools, integrations, and technical workflows.- Maintain training materials and conduct training sessions on tools and processes for the internal and external contributors

Saint Petersburg, Russia

Preparation, review, revision, and maintenance of technical documentation including online help, user guides/manuals, blog posts, etc.Collaborating with developers to clarify technical issuesProduct UI reviewAdministering the product documentation site

Saint Petersburg, Russia

• Managing performance of the customer-facing part of the support team (distributed team of L1 support and presales engineers)• Providing product training to new hires and partners • Developing strategies to increase the quality and efficiency of support to customers • Collaborating with sales and marketing team to maximize revenues and customer loyalty• Coordinating the support team effort with the internal teams (R&D, QA) to discuss and resolve customer issues/concerns on time

Saint Petersburg, Russia

• Managing Technical Writers’ team (distributed team)• Onboarding and mentoring new team members• Testing the company products • Coordinating effort with the internal teams (R&D, QA)• Developing, writing and maintaining information for internal and external audiences such as help, installation and upgrade instructions, and wiki information, marketing documents, technical descriptions• Translating internal documents and materials for the company site

Saint-Petersburg

• Interpreting during meetings• Translating documents• Administrative support for visits - scheduling meetings, organizing tours• Employee training in English as a Foreign Language

Saint Petersburg, Russia

• Organizing company events and conferences• Assisting accounting department• Overseeing the selection and recruitment procedure of new candidates• Managing technical personnel (cleaners, drivers)• Interpreting during negotiations, translating documents

Saint-Petersburg, Russia

• Teaching English as a Foreign Language to Ph.D. students in biology, chemistry, botany, computer science• Teaching Russian as a Foreign Lanaguage

Doctor Of Philosophy (Ph.D.), Germanic Languages

Research "Emotive Gradation of Illocutionary Force of the Utterance in Russian Original Texts and their Translation into English".

Teacher Of English And German As A Second Language, 5.0

Graduated with Honors

Education record