Facts & Figures are important!- Identify business challenges and initiate process improvement projects- Facilitate the computerization of analytics and data collection processes- Provide analyses for large datasets necessary for decisions using actionable insights- Collaborate with Management, Sales, Operations, etc. to build scalable processes and metrics- Responsible for carrying out complex analysis of datasets and conduct appropriate data validation- Responsible for gathering and cleaning of datasets across multiple data sources- Responsible for spotting vital insights and developing the framework of the organization’s data system- Provide information on analytic results to business and functional leaders using visualizations to communicate data and metrics.- Define vital people data performance indicators.Applied tool : ZOHO CRM/ ZOHO ANALYTICS/ ZOHO BOOKS / ZOHO CREATOR

Dept: Customer Care and Services - Passenger ExperienceBest Value ContractingSpecializing in:Vendor Management Follow up on contract complianceFrequent monitoring of contractual activitiesOptimization, efficiency and lean processesResult driven contracting & negotiationsLeading & coordinating improvements for look-and-feel ( terminal, washrooms)Mindset: Hospitality and Customer First

8 months project: Project Manager at Novartis. Dept: Global Coordination of ArtWork and Master Data /QA PharmaAssignment:- Project planning - International project coordination - Budget calculation and follow up (Power BI beginner)- Management reporting- Crossfunction meetings setup/follow up- Coordination workload AW/QA dept - Recruiting- Coordination external partners- Creation and implementation of new dashboard and trackers- Training & coaching6 months project: Project Manager at NovartisDept: Finance Assignment:- Improvement of internal reporting & follow up tools,- Creation of new reporting & follow up tools (excel based) ,- Optimization of data interchange flow,- Validation and support of budget reporting tool.

Project Manager at Janssen PharmaceuticaAssignment: Project Manager Global Planning for divestment project. coordination and timeline planning; set up of agreements and start-up of planning actions; developing trackers to follow up different activities; create visibility on the progress and awareness on future actions/potential bottlenecks; create opportunity for innovations; change management; building and maintaining networking; motivating parties to engage and communicate; stimulating initiatives and exchange of good-practices; documentation of Minutes of Meetings; make future projections and presentations.

Main role: Clinique portfolio - Project Management* managing various & complex projects in a multi-vendor environment where you ensure good monitoring of scope, budget and timing;* maintaining active and open communication with all internal and external stakeholders;* keeping multiple project teams on track; * developing and maintaining good working relationships with all the parties concerned;* guiding and supporting sales processes where me as the project manager (internal & external) speak to the customer service in a pragmatic and professional way;* reporting to senior management;* supporting international project governance / steering;* monitoring and contributing to improvements in the processes;* developing and supporting an international core team;* being professional, organisational and results-oriented;* providing experience in the roll-out of various international projects.

Main role: Supply Chain implementation and set up of “Infor M3” ERP – packet• Establishment of forecast principles & methods per product group,• Ownership of S&OP business meeting,• Setup of daily production planning matrix based on dataset type,• Validation of existing KPI and setup of new objectives,• ERP process flows - validation, improvement, testing,* General project management

Main role: Various supply chain related reporting & optimization taks• KPI capturing and analytical reporting; • Data analysis / engineering (productivity analysis, demand patterns, variability, etc); • Problem & root cause identification; • Service delivery management & projects (action plans for suppliers /follow up and implementation);• Supply chain optimization (minimum inventory levels for maximum inventory turns, optimizing buffer stock & budget, product cycle impact on cost analysis, sensitivity of supply chain parameters).

Main role: Various supply chain tasks & Customer Service * KPI, SWOT, SLA, analytical reporting;* Customer Serivce tasks from A to Z & long term planning;* Logistics & inventory cost efficiency validation & budgeting;* Problem solving via improvement plan;* Monthly business reviews with customer.

Main role: Production & Demand Planning * Production / Capacity planning;* Forecasting & Demand;* Planning & managing urgent deliveries from supplier;* General Customer Service tasks;* Setting and following up on projects for performance improvement. Coordinator of Shipments to Russia for brands: Lee, Wrangler, Hero, Maverick, H.I.S.Tasks:* Stock efficiency follow up;* Planning of Shipments with respect to Russian market demands and client’ expectations;* Daily communication with Russian Customs, broker, regarding appearing issues; In case of remaining issues, advice improvement plan to optimize overall performance.

Main role: Analytical specialist - Key Account management* 3PL: Outsourcing of Inbound/Outbound and/or warehouse activities;* KPI, SWOT,SLA, analytical reporting; * Problem solving (cost/inventory/distribution);* Quality business reviews with customer;* Projects in cross-functional strategic alignment, improvement and customer satisfaction;* Issuing weekly counting lists for 35 warehouses all over the world;* Submitting results and controlling stock discrepancies, analyzing the reason and resolve through internal coordination with warehouses and other departments (Orders, billing, and transfer requests). * Preparing and issuing Customer Working Instructions. Initiating necessary changes to improve supply chain performance for EU and NON–EU counties. Contact with client:* Weekly conference call with Client regarding on –going issues, complaints, escalations.Contact with warehouses:* Daily co-operation, dealing with multi – cultural environment. * Coordinating urgent cases and controlling / tracking performance in case of failure.

Seminar "Port Management":The seminar on Port Management covers all essential aspects of modern management in the port. Strategic policy issues such as master planning, public and private port responsibilities, harbour master duties, safety and security, marketing and promotion, terminal management and logistics are tackled from a public and private port point of view. Site visits in the ports of Antwerp, Zeebrugge and Ghent offer additional examples of daily management operations.Seminar "Port Logistics":The seminar on Port Logistics is an integrated course on all aspects of modern logistics in relation to the maritime business. Port authorities and private port operators discuss in detail topics such as transport of goods, warehousing, distribution, handling, forwarding and customs regulations in the field of port logistics. Special attention is paid to hinterland relations, integrated logistics, logistic and suply chane management and the handling of dangerous cargo.Several distribution zones in the ports of Antwerp, Zeebrugge and Ghent are visited.