Julia Azzopardi Email & Phone Number

Paradise Point, Queensland, Australia

Gold Coast Mc, Queensland, Australia

I am is passionate about helping my clients to achieve their property and financial goals, and I works hard to ensure my clients make informed and educated decisions about their home loans.“I pride myself on providing a completely approachable and open service so my clients feel comfortable in sharing their goals and challenges with me, as well as feeling able to contact me at any stage with any queries or concerns.”“I take the time from the outset to learn about my clients and what it is they want to achieve, ensuring I find products that are the right fit for them. I believe everyone has options, regardless of their financial situation.”“My role is to make the entire loan application process as streamlined as possible, with minimal stress. I keep my clients informed at every stage of the process so they never have to wonder what is happening.”My service extends beyond the initial home loan, offering regular “health checks” to ensure clients continue to have the most suitable products for them at any given time. I am able to assist all types of borrowers – first homebuyers, those looking to refinance an existing property or purchase a new property, and those wanting to start or grow their investment property portfolio. I offer a fully mobile service between the Sunshine Coast and Kingscliff but can work with clients anywhere in Australia.

Surfers Paradise, Queensland, Australia

▪ supervise up to 40 call centre consultants, manage and lead a direct team of 10 call centre consultants▪ performances manage; call quality monitor, coach and train team members on a frequent basis▪ ensure consumers, travel agents, wholesalers and industry partners are receiving high quality customer service whilst having their reservations and booking queries resolved in an efficient manner▪ experience with team member recruitment, interview processes and training plans▪ assisting the team with challenges i.e. escalated issues or overbooking situations whereas a guest needs to be relocated to an alternative hotel to what they had booked▪ very high attention to detail▪ data entry and data crosschecking▪ the facilitation of reservations when divestment and acquisition of a new hotel▪ liaise with co-departments in a positive and professional manner, including other Team Leaders to ensure a consistent approach to management of the teams as a whole▪ generate team member individual and group statistics on a daily, monthly and yearly basis, monitoring regularly to ensure set KPI’s (Key Performance Indicators) are being met to achieve company targets▪ reward and recognition of team members on a frequent basis for achievements, challenges overcome, and team effort

Diploma Financial Services And Mortgage Broking Management, Certificate Iv Finance & Mortgage Broking

Certificate Iv Finance & Mortgage Broking, Diploma Of Finance And Mortgage Broking Management

Time Management, Behavioural Interviewing, Performance Managment

Chinese & Indian Culture Workshop

Graduate