Seasoned Business Analyst with primary focus on FinTech process analysis and optimization. Extensive experience in designing customer-driven business processes and BRD. Strong practice of applying various methods of business analysis: requirements analysis, use cases diagrams, user stories, customer journey map, business process modeling, process mining. Background of working in the top Russian and multinational companies. Certified in modeling and analysis of business processes, business analysis, business requirement management. Participated in the GamingWorks seminars: Apollo 13 – an ITSM case experience, Grab@Pizza – Business IT Alignment in Action. Listener of Business architecture conferences 2018-2020, speaker of Analysis Marathon Conference 2022, speaker of Analyst Days №17 2023.