Julia Bussell Washington Email & Phone Number

Gilbert, Az, Us

Remote

Manage a team of experienced solution consulting resources providing project management, business analysis and solution consulting services to clients throughout the onboarding process with emphasis on timely, on-budget delivery of sales enablement solutions with high user adoption, stakeholder advocacy and customer satisfaction.

Remote

Retained after acquisition of the The SAVO Group. Manage team of consulting services resources while continuing to oversee implementation and professional service engagements. Consult with high value clients to develop solutions that leverage Seismic’s Content Management System and LiveDoc capabilities. Work with clients to help them understand Seismic’s software and implementation best practices. Serve as a liaison between the product, architecture, CSM and CSD team to move all projects forward. Serve as an escalation point for Solution Consulting team for all ongoing projects. Work with customer success managers and directors to ensure success of projects and ongoing client satisfaction.

Chicago

Manage team of technical consulting services resources while continuing to provide project management and solution consulting services to clients throughout the engagement life-cycle with an emphasis on timely delivery of proprietary SaaS solutions with high customer satisfaction and advocacy. In addition, serve as team lead of the Culture Committee; team member of SAVO Gives Back and team member of Women at SAVO.

Chicago, Illinois

Provide project management and solution consulting services to clients throughout the engagement life-cycle with an emphasis on timely delivery of proprietary SaaS solutions with high customer satisfaction and advocacy. In addition, manage and mentor team of Solution Delivery Managers and Senior Solution Delivery Managers.

Chicago, Illinois

Concurrent with the day to day project management responsibilities described in the Solution Delivery Manager role below, serve in the capacity of Solution Consultant to provide industry and product best practices, subject matter expertise and recommendations to the client throughout the lifecycle of the engagement. Ultimately responsible and accountable for client satisfaction and advocacy. On an as-needed basis, develop/revise the implementation methodology and associated deliverables for new product offerings and go-to-market strategies.

Chicago, Illinois

Oversee the on-time, on-budget delivery of cloud-based, proprietary software solutions to client organizations from various industries, including but not limited to healthcare, financial services, information technology, banking and telecommunications. Accountable for overall managment of the work schedule, resources, budget, deliverables, scope and risks. Provide client training and post-implementation support.

Manage, maintain and oversee the daily operations of the firm including financials, marketing, policies, procedures , strategic planning and communicationsUtilize customer service, organization, communication, negotiation and subject matter expertise to perform property management tasks and facilitate the successful completion of residential and multi-unit real estate transactions on behalf of clientsEnsure firm and agent adherence to federal, state and local laws and the Realtor Code of Ethics

Chicago, Illinois

Apply sound project management principles and methodologies to successfully oversee client projects from initiation through close. Manage all project stages, resources, risks, requirements, scope and deliverables. Maintain client relationship and ensure high client satisfaction.Client assignment: The SAVO Group, Chicago, Illinois

Chicago, Illinois

Responsible for end to end project management of e-business related client projects from contract signing and team development through project planning, establishment of success criteria and project close-out and transitionManaged customer relationship from project initiation through close-out including cross-functional team creation, business and functional requirements gathering, application definition, functional test plan and test case development, user documentation and training, and post implementation supportApplied project management methodologies to successfully implement projects of varying size and scope (including client-server/legacy system integration) for various industries including telecommunications, automotive, state lottery and chemical ranging from $600K to over $15 million in contract valueAccountable for overall management of project scope, requirements, budget, deliverables, risk mitigation, work plan, time lines and resources as well as client satisfaction and maintenance of client relationshipEffectively managed local and global project teams of varying size and composition to ensure on-time, on-budget completion of project goals while maintaining high morale and performance

Chicago, Illinois

Performed system analysis and design; prepared cost benefit analysis, system requirements and process flow diagrams; developed system and customer satisfaction metrics; managed and coordinated vendor activities; prepared and maintained project budgets; developed materials and provided end user training; developed and maintained system documentation; investigated and evaluated opportunities for future system enhancements.Supervised team of system analysts and project managed all activities for both new and existing systems from customer consultation through system implementation. Examples include, but not limited to:- Managed $1.2 million development of Windows 95/UNIX, client server based Point of Sale (POS) system including development of implementation, conversion and deployment plan to 1200 users at 300+ sites.- Managed all activities for multiple site (16) Windows 3.1/OS/2 client server based Workflow and Document Management (Imaging) system implementations and enhancements- Managed all activities related to Predictive Dialer system and the Workflow and Document Management (Imaging) system

Master Of Science - Ms, Communication Systems

Bachelor Of Science - Bs (Cum Laude), Computer Science

Computer Engineering

High School Diploma