Julia Cabarrus Email & Phone Number

Albuquerque, New Mexico, United States

Coordinates medical care and record transcription for over 100 patients daily, managing more than 20% of the department’s regular workload and expertly working across 4 complex CRM systems. Executes skillful customer service skills, scheduling over 2,000 monthly appointments, and garnering department-wide kudos and praise from positive, post-interaction customer reviews. Liaises across 10 external clinics, 25 internal departments, and 5 work-streams to manage the massive patient inquiry volume and sophisticated pain management / referral process.

Albuquerque, New Mexico, United States

Building a community through performance by coaching, instructing, and choreographing for a 30-person, hip-hop youth dance team for children ages 4-12.Organized the Academy’s participation in 240 dance performances and competitions, and coordinating 72 hours of yearly community service, effortlessly managing the financial and logistical processes of the business.Pursuing goal of ensuring that young children have an opportunity to build creative skills and find an outlet for their energy and creativity. Coached over 250 students so far!

Albuquerque, New Mexico, United States

Managed Marriott’s Gold Key Club, providing daily services for more than 500 of Marriott’s most valued guests with a premier customer experience and influencing a 15% increase in return guests. Ideated and implemented the hotel’s onboarding program, increasing allotted training time by 7 days and synchronizing training for all incoming employees.Eliminated staffing issues by performing duties well outside job description–assisted with check in / check out, ensured proper accommodations were provided, and addressed billing concerns–ensuring the business could operate smoothly with low manning.