Julia Phifer Email & Phone Number

Greater Philadelphia

Manage the testing of OLB, Mobile, and Core systems for assigned financial institutions, including regression testing.Represent the testing team and serve as lead during software releases and deployments; configure Core WebAdmin in production and test environments.Create ACH and Inclearing files to thoroughly test file processing.Document and ticket bugs, errors, and missing configurations; track and manage these tickets to resolution.Create documentation for system changes and processes for internal and external use.Review software release documentation, Jira stories, and bug fixes to create new test cases and contribute to the overall test plans.Organize run-lists to document changes needed for system upgrades.Manage and prepare end-of-month statement reviews for multiple financial institutions; this includes reviewing and correcting data in XMLTrain employees of financial institutions as well as new employees at Nymbus.

Strategized and implemented a comprehensive annual giving program and overall support to the Director of Advancement.Supervised the Assistant Director for Engagement and oversaw all advancement communications and events.Created and administered the stewardship, engagement, and communication plans for programs within the Augustinian Fund.Developed and managed events throughout the year, ranging from small cultivation dinners to large gala events.Performed outreach with donors to promote frequency of giving and growth of donation level.Managed end-of-year campaigns, including all segmented mailings and e-solicitations to lybunts, lapsed and long-lapsed donors.Advanced user of Raiser's Edge and Raiser's Edge NXT for donor and gift management, queries, export/import, etc.Managed the database, served as SME, trained users; oversaw gift processing and data entry.Built complex queries used throughout the organization to efficiently solicit and communicate with our donors.Used ResearchPoint, a Blackbaud software tool, to manage prospect research data, for donor segmentation based on giving history.Performed database cleansing and applied organizational best practices for data quality.

Villanova, Pa

Philadelphia, Pa

Responsible for ticket sales, greeting visitors, assistance at events and office projects.Provided customer service to all students in a friendly and efficient matter.

Philadelphia, Pa

Conducted campus tours to prospective students and their families.Supported Admissions events, including monthly Saturday Visits and biannual Open Houses.Clerical office work.

Chestnut Hill, Pennsylvania

Interviewed, selected, and managed 30 Orientation Leaders.Coordinated, developed, and led training for those selected.Created a theme and team activities for a three-day First Year Orientation for 350+ incoming students. Researched, contacted, and quoted vendors needed for events throughout the Orientation experience.Provided guidance and facilitated Orientation activities to over 300 incoming students.Communicated with incoming students and their families throughout their transition into college lifeCreated a friendly, welcoming space while upholding a leadership position.

Philadelphia, Pennsylvania, United States

Conducted outreach to schools and businesses in the Greater Philadelphia area.Initiated preparations for the Philadelphia Film FestivalCoordinated the supplies and equipment for various events, compiled venue materials, and attended events as needed.Attended meetings as needed.Organization of data and timelines

Philadelphia, Pennsylvania

Organized and developed event with guidance from the conference coordinator; 400+ persons in attendance. Worked proficiently with MS Excel and Word in organizing 200+ proposals, scheduling, planning presentation space, and mail merging. Interacted with persons from a variety of Chestnut Hill College departments to coordinate participation in the conference.Scheduled and attended meetings with the Interdisciplinary Honors Program Committee.

Chestnut Hill, Pennsylvania

Provided guidance and facilitated Orientation activities to all incoming studentsCommunicated with incoming students and their families throughout their transition into college lifeCreated a friendly, welcoming space while upholding a leadership position.

Rehoboth Beach, Delaware

Led and trained servers for selective clientele in proper serving techniques.Provided energetic and friendly service at a high volume, highly rated seasonal establishment with the goal for each customer to enjoy their dining experience and leave satisfied and well served.Reacted quickly and effectively to large crowds.Took pride in representing my employer and upholding the standards as directed.

Bachelor Of Business Administration (B.S), Business Administration And Management; Minor In International Business, Magna Cum Laude

Activities and Societies: Chestnut Hill Interdisciplinary Honors Program, Alpha Lambda Delta Honors Society, Sigma Beta Delta Business.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management

I took four classes at the Indiana University of Pennsylvania over the summer of 2016.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Study Abroad