Julia Hammond Email & Phone Number

Sacramento, Ca, Us

- Delivered comprehensive HR support for a regional dental operation, catering to a workforce of approximately 90 employees and independent contractors. - Advised C-suite executives and managers on matters such as strategic workforce planning, organizational development, talent acquisition and retention, employee engagement strategies, diversity and inclusion, and compliance with employment laws and regulations.-Designed and instituted HR policies and best practices to ensure compliance and streamline business operations.- Engaged in continuous training and research of current federal and state laws, regulations, and best practices to inform decision-making processes. - Partnered with various third-party administrators to ensure the accuracy and compliance of services provided, including 401(k), medical insurance, life insurance, reporting etc. - Optimized operational efficiency by leveraging a range of HR software/solutions and partnering with vendors to automate and streamline time-intensive processes. - Collaborated with managers on matters related to performance management, talent development, training initiatives, disciplinary action, and terminations. - Provided expert-level leave of absence administration.- Guides conflict resolution efforts, conducts investigations, and maintains meticulous recordkeeping. - Managed full cycle recruitment process.

- Served as primary resource to 200+ employees for HR functions including scheduling, payroll, benefits, staffing, onboarding, training, and conflict resolution.- Educated and enforced compliance to company policies, and state and federal laws.- Administered leaves of absence and consulted employees on benefit and leave options including FMLA/CFRA, PDL, PFL, etc.- Partnered with high-level leaders to plan HR initiatives improving overall business operations and morale.- Managed processes such as terminations, performance management, succession planning, and performance reviews.- Offered guidance and provided employees with resources for personal, professional, and interpersonal matters.- Directed 360 recruitment process including orientation, onboarding, training, required/recommended documentation, and integration program.- Chosen spokesperson from district for multiple events and conferences with top level directors.- Appointed as Interim Store Director of $46M location chosen to pilot major structure and replenishment changes.

- Instilled a culture of high achievement, ethical behavior, and compliance; guiding the team to uphold these standards through exemplary leadership, setting clear expectations, and effective performance management.-Utilized business reporting and guest insights to identify and rectify areas of opportunity.- Managed store operations by proactively responding to staffing or scheduling needs in accordance with fluctuations in guest traffic and sales.- Facilitated ongoing and impactful development discussions amongst staff in all departments.- Tailored engaging recognition and appreciation programs to reinforce guest-centric behaviors.

- Educated consumers and promoted Verizon products and services for growth and retention purposes.- Top 5% performer in 2014 and 2015 West Region Telesales scorecard (ranked on growth, customer experience surveys, and profit).- Received numerous awards and recognition for overall performance, team performance, and customer satisfaction.

- Established and maintained relationships with customers by identifying needs and recommending personalized solutions.- Repeatedly recognized as top 10 employee (out of 230+).- Consistently reached over 200% of sales goals, scored 100% in NPS customer satisfaction surveys, and increased Folsom store ranking by 87% as interim manager.

- Managed day-to-day operations and logistics for bands, including scheduling and directing rehearsals, booking performances, and providing songwriting consultation.- Cultivated positive interpersonal connections and effectively resolved conflicts.- Developed and executed marketing strategies to promote the band, utilizing social media, press releases, and networking events.- Established and maintained relationships with venues, promoters, and industry professionals to expand the band's network and opportunities.- Handled financial aspects such as budgeting, accounting, and expense management.- Scheduled studio time, practices, meetings, and promotional appearances.- Directed live performances- handling logistics and ensuring all needs were met, even in challenging and unexpected situations.

- Selected by the Program Director of Music Management to assist in developing the first annual Music Business Camp.- Partnered with Director to conceptualize and execute the program from inception- encompassing curriculum development, activity planning, daily student schedules, marketing strategies, and recruitment efforts among other essential components.- Procured lecturers, performance venues, classroom reservations, lodging, meals, welcome kits, and appearances by established music industry professionals. - Oversaw the smooth operations of day-to-day activities, acting hastily and creatively to resolve unexpected obstacles.- Ensured seamless daily operations, responding quickly and innovatively to overcome unexpected challenges.