Julia Doubko Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

• Successfully built, managed and maximised sales opportunities across a portfolio of key hospitality clients, maintaining strong relationships and achieving an 85% retention rate during a company restructure.• Developed and executed business growth strategies alongside the Director of Sales for key customers in the Out of Home (OOH) channel, including On trade, Foodservice, HORECA, and Wholesale. Negotiated pricing, terms, and agreements to ensure mutually beneficial partnerships.• Serve as the primary point of contact for key accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction.• Collaborated with cross-functional teams, including marketing and product development, to align business goals and drive sales growth.• Analysed market trends, competitor activities, and customer feedback to identify new business opportunities and areas for improvement.• Develop accurate sales forecasts and regularly report on sales performance, market trends, and account activities.• Developed and mentored junior sales staff, fostering a collaborative team environment that boosted sales by 30% during the summer.

London, England, United Kingdom

• Founded and built a business from the ground up, scaling annual revenue from £0 to £500,000 through strategic growth management and entrepreneurial acumen.• Drove innovation through the launch of new product lines, resulting in 161% increase in revenue stream in year one.• Identified opportunities and cultivated a high-end customer portfolio through efficient product delivery and exceptional customer service, contributing to a 100% customer retention.• Implemented effective marketing and sales strategies, increasing brand visibility and boosting revenue by 300% within one fiscal year.• Engineered operational efficiencies and optimized logistics to streamline supply chain management. • Built and led high-performing teams, resulting in 100% employee retention.

London, England, United Kingdom

• Advanced through multiple roles within the Food & Beverage department, ultimately attaining the position of Assistant Back of House Manager.• Played a pivotal role in the successful launch of Dinner by Heston Blumenthal and Bar Boulud London, leveraging back-of-house expertise to ensure smooth operations and compliance with hotel H&S standards.• Led a team of 30+ colleagues, overseeing departmental training, scheduling, supplier relationships, and assuming leadership in the manager's absence.• Achieved a commendable 97% compliance rating in Health & Safety inspections.• Supported Executive Chef Chris Tombling as Personal Assistant, providing crucial administrative and logistical support to streamline daily kitchen operations.

London, England, United Kingdom

At the Hilton my role as Food & Beverage Trainer was to teach and orientate new employees, assist F&B Outlet Managers in evaluating and developing divisional training and development programs, and monitor service and F&B standards in multiple outlets. Key responsibilities included carrying out weekly training sessions with teams on topics including customer service, service standards, Health & Safety procedures, and the Hilton’s mission and values.

Moscow, Russian Federation

Taking on the role of Restaurant Supervisor at Hyatt Moscow was a stepping-stone in my career in the hospitality industry. Key responsibilities included assisting the restaurant manager in their daily duties, management and organisational skills, communication skills and exceptional customer service.

Bachelor Of Science (Bs), Hospitality Administration/Management

Hign School Deploma, High School, 9-12

Activities and Societies: IB Art