Senior Web Designer
Current• Created award-winning website designs, logos, white papers and PPC ads and delivered exceptional customer service for over 450 customers in the legal industry.• Developed brand identities from scratch and observed pre-existing brand style guides.• Collaborated with cross-functional teams and developed a reputation of delivering high-quality work in a timely manner to my clients.• Recipient of national-level awards for quality web design, including 4 MarCom Awards, 3 Communicator Awards of Excellence, a Hermes Platinum Award, 2 Hermes Gold Awards, a WebAward and a Vega Digital Award.• Piloted FindLaw’s transition to WordPress with a hand-picked group of subject matter experts, testing and selecting design tools for the company, developing a new business process and designing and facilitating cross-functional training sessions.• Facilitated advanced design training sessions on Web Accessibility, including color contrast, keyboard navigation, headings structure and alternative text.• Prepared a session on enhancing customer experience at the 2018 Customer Operations Summit, to present to an audience of 350 FindLaw employees.• Led team of 14 designers as a Senior Designer, troubleshooting and fixing technical issues, resolving escalated client projects, providing training and answering questions.• Represented the Design Team at management meetings, gathering comments and concerns, communicating them to upper-level management, and synthesizing meeting notes into concrete action items.• Participated in the Design Culture Club, planning team-building activities.