Initiated and managed outbound calls to potential clients, introducing products/services and identifyingdecision-makers, leading to an increase in qualified leads. Maintained consistent communication with prospective and existing clients via email and phone, successfullyconverting into active leads or sales opportunities. Maintained professionalism and resilience during cold calls, addressing objections with problem-solving skills,resulting in a increase in lead conversion rate.

Managed daily operations of a 150-unit residential complex, ensuring 95% occupancy throughout the year.• Oversaw a 10% improvement in timely rent payments through effective communication and payment planoptions.• Collaborated with the marketing team to enhance property listings, yielding a 40% increase in inquiries.• Developed and maintained strong relationships with potential and existing tenants, resulting in a 90% clientsatisfaction rate.

The Assistance Center of Collin County removes the threat of eviction and utility disconnection while engaging the family in those programs designed to aid them in attaining financial success.