- Leading the implementation and management of IT projects, primarily focused on Dynamics 365.- Managing timelines, resources, and stakeholder communication to ensure projects meet deadlines and objectives.- Spearheading efforts to align technology solutions with business goals, optimizing workflows, and improving decision-making processes across the organization.

- Associate professor of Marketing & Social Media and Valorization of Social Data for DigitalDesign and Creative Technologies.- Design curriculum to integrate theoretical knowledge with practical applications, providing students with hands-on experience and real-world problem-solving scenarios.- Mentor students on industry trends and innovation, guiding them through complex digital marketing strategies and data-driven decision-making

- Oversee a team of over 10 people across multiple departments, managing the daily operations and performance of the mayoralty.- Analyze workflows, identify areas for improvement, and streamline processes to boost efficiency and service delivery.- Develop and implement SLAs, KPIs, and strategic performance metrics in collaboration with various public and private stakeholders.- Lead project management efforts from planning through execution, ensuring resources are optimized, risks are mitigated, and projects are delivered on time and within scope.

- Founded a boutique consulting firm to help businesses across retail, agrifood, and technology sectors develop robust business strategies and digital transformation initiatives.- Partnered with regional institutions like PIMEC and Acció - Generalitat de Catalunya to drive digital innovation and support SMEs in their growth journeys.- Organized and facilitated training programs, mentoring sessions, and entrepreneurial masterminds to foster business development and leadership.- Managed a remote team of consultants and external resources, delivering projects on time and exceeding client expectations.

- Coordinated efforts to expand PIMEComerç’s presence throughout the region, liaising with government entities, associations, and business leaders.- Developed and published studies assessing the economic impact of COVID-19 on the retail and services industries, providing data-driven recommendations for recovery strategies.- Managed project communications, documentation, and stakeholder relationships to ensure alignment with the organization’s strategic goals.

- Directed the modernization of a family-owned bookstore, introducing digital transformation strategies to integrate e-commerce platforms with brick-and-mortar operations.- Managed supplier relationships, identified business development opportunities, and implemented marketing strategies to boost customer engagement and sales.- Focused on enhancing customer service standards, ensuring high levels of client satisfaction through staff training and operational excellence.

- Led the Talent Development function for Accenture Brazil, overseeing leadership development, technology training, and diversity programs for 7,000 employees.- Developed and managed curricula for leadership and certification programs, implementing onboarding processes and coordinating talent management efforts for LATAM.- Managed a team of five direct reports and four remote shared services members, ensuring seamless execution of development initiatives across the region.

Responsible for coordinating training curriculum; main contact in Training with global team;support on Training Plan development; coordinating on board program; building andmaintenance of database system; elaboration of training’s analytical reports; vendorsmanagement.

(hired on temporary basis due to scholarship by Rotary Club)Interviews with the professionals and selection of the chosen ones for presenting to the client;elaboration of candidates’ analytical reports; responsible for the research and monitoring ofthe consulting processes; identification of and contacting potential candidates in the market.

Responsible for talent development program; reviewing and implementing HR policies andprocess; elaboration of analytical reports; support on Work Life Balance program;performance assessment management; reviewing and maintenance of job descriptions;coordination of trainee program; vendors management; support on implementation of ISO9001 certification.