Vp Marketing
Charlottesville, Virginia Area
Responsible for company and product line marketing strategy, plans and execution, as well as budget development and management. Instrumental in long range business plan development. Also responsible for managing customer service department operations. o Built marketing program to over one million educator prospects, including email, direct mail, product-level newsletters, tradeshows, social media, case studies, and PR.o Coordinated and drafted long-range business plans with overall responsibility for marketing strategy and financial analysis sections. Synthesized additional input from company founder and department heads.o Developed Customer Service department strategy and oversaw operations. Annual volume of 8,600 inquiries and 2,400 customer orders.o Managed company’s comprehensive Salesforce.com implementation and ongoing strategic initiatives to integrate all departments and workflows, and all aspects of customer relationships.o Developed major partnerships with national and state level math/science leadership organizations, providing access to district curriculum decision makers.o Recruited over 3,000 educators into Educator Grant program as product champions and high value leads.o Provided ongoing strategic and tactical assistance to sales team to improve lead conversion and customer retention, including lead management strategy, call scripting, and development of standard product introduction presentations.