Julia Griffiths Email and Phone Number

Central Minds is a Hong Kong based Psychotherapy & Counselling Practice. Our 12+ Team of Clinicians provide 1-2-1 sessions to Adults & Children as well as working with MNC’s to deliver workplace wellness programs. We understand that every organisation has unique objectives, priorities, and challenges when it comes to mental health and wellbeing at work, and we are passionate about utilising our extensive clinical experience and rigorous academic knowledge to ensure that you are taking the necessary steps to safeguard and support better mental health in your workplace. We have helped many companies in Asia from a wide range of industries, including Finance, Law, Aviation, Pharmaceuticals and Hospitality to name just a few. This experience places us in a unique position to identify some of the key challenges your organisation might face in regards to addressing workplace mental health issues. OUR BESPOKE MENTAL HEALTH TRAINING INCLUDES: + Employee analysis & surveys to identify areas of risk & training requirements+ Bespoke training workshops & webinars designed for senior leaders, middle management, human resources, & general employees + Practical, step-by-step guidance for organisations to develop & implement a tailored mental health & wellbeing strategy for employees + Facilitation of support for employees + An online content library of evidenced based materials & coping strategies that employees have access to at any time + Strategies to drive organisation - wide change toward a culture of positive mental health & wellbeingAs Business Development Manager, I am responsible for driving our external Corporate Wellness Training Programs. I help MNC’s to understand & develop effective & sustainable mental health programs that include improving Employee Wellness, reducing Absenteeism, Presenteeism and the visible & hidden costs associated with Mental Ill-Health. Please contact me on +852 9330 1115 to learn more.

Reporting to Managing Director to compete a business review to improve overall performance of the operation, improve efficiencies, maximize productivity and profits. Summary of key accountabilities:+ Complete comprehensive gap analysis review to understand the organization, engage with key stake holders, review roles and responsibilities and current ways of working.+ Review of all operational processes and procedures to identify inefficiencies.+ Agree key milestones, initiatives and time critical points with senior stakeholder and creation of a detailed project plan. + Present project plan and hold regular review sessions with identified working group throughout the project to ensure engagement. + Development and Implementation of new processes and procedures, re design of key supporting documentation.+ Coaching and development of the operational team, identifying training and development needs. + Review recruitment process due to high turn-over of operational staff, identified problem areas, re designed job descriptions, staff initiatives and introduced new employee onboarding process. + Introduced initiatives to maximize profits.

Reporting directly to the Managing Director, managing a team of Senior Account Managers, Systems Analysists, & Helpdesk Co-ordinators. Summary of key accountabilities:+ Overall responsibility for the day-to-day management and growth of the business operation, identifying new revenue opportunities and strategic goal setting. +Management and presentation on the financial performance of the commercial operation, including budget setting and reporting against forecast.+Oversee client portfolio, understanding business requirements and aligning processed and procedures to ensure maximised service delivery. +Presentation of monthly and quarterly business reports to client portfolio, measuring / tracking performance, initiatives and focus, outlining any new opportunities for business growth and strategies for improvement. +Supporting the Managing Director with new business opportunities, delivery of effective programs / process methods to ensure new client mobilisations. +Assembly of supply chain network, effective liaison and negotiation with clients existing / preferred supply chain partners and introduction of new partners identified to add further value to the client. +Engagement with senior corporate stakeholders, developing SLA’s & KPI’s.+Coaching and development of internal team members, providing support / guidance, regular review sessions, identifying training and development strengths and putting development plans in place where required, working with them to identify out of area spend and developing strategies to further engage with both the client and supply chain to ensure where possible this is controlled. +Actively promote exceptional service delivery through direct reports ensuring the experience provided to both clients and suppliers is exemplary.+To act as an escalation, point for any client or supplier issues, ensure swift resolution, investigate route cause and implement preventative measures.

Reporting directly to the Head of Fleet Operations, managing teams of Account Managers, Analysts, Implementation Managers & Fleet Co-Ordinators Summary of key accountabilities: +Key support to Head of Fleet Operations to ensure all client’s expectations in terms of customer service and operational delivery are met and maintained. +Management of direct reports in terms of ensuring effective delivery of operational service in line with SLA and KPI’s+Delivery of projects and innovations, strong client engagement, comprehensive understanding of the client’s business to drive effective process and procedures. +Engage with all client key stakeholders in order to ensure that the service scope and operational delivery +Delivery of formalised review forums to ensure service delivery is in line with SLA / KPI agreements. +Management all of the commercial / financial reporting for the Fleet Operation including budget setting, reporting against forecast on a monthly basis.+Liaison with the operational team to ensure effective client service delivery. +Effective analysis and translation of detailed, comprehensive Management Information Reports+Support with all bid writing and tender activity.+Project management of the implementation phase of all new client mobilisations to include close liaison with client key stakeholders.+Assembly of supply chain partners to support the delivery of overall service to the client.+Analysis and translation of all key client documents, Identification and delivery of key milestones at time critical points throughout the mobilisation.+Management of the recruitment process and TUPE transfer process where required.+Management of a complex mobilisation exercise for a specialist technical fleet , where several hundred vehicles needed to be made immediately available to allow business continuity. This was delivered alongside a substantial bottom line saving in excess of 15%.

Reporting directly to Head of Human Resorces, working closely with hiring managers and key stakeholders to develop an effective and in-depth recruiting strategy. Summary of key accountabilities:+Responsible for the nationwide recruitment and sourcing of skilled & technical Engineers, Managers (across all disciplines), graduates and apprentices. +Liaison with key stakeholders to ensure all recruitment activity fell in line with business requirements, commercial wins / losses and to ensure campaigns were targeted to the correct audience and location. +Managed the nationwide advertising campaigns / budgets for all vacancies via various platforms, media outlets and external agencies. +Arranged and ran assessment centers – Nationwide to source the best candidates. +Interviewing candidates at all levels to assess their suitability for roles applied for.+Support to the business in terms of recruitment and employment legislations. +Liaison with external recruitment consultancies, apprentice bodies and universities to both advertise vacancies +Development of recruitment, reward and recognition incentives.+Management of employee engagement projects and scheme initiatives which included two pivotal schemes: Engineer to Management Scheme and National Graduate Academy Program. Both projects involved scoping the selection process parameters, engagement with key stakeholders within the business ensuring the schemes would cover all of the criteria required, development of mobilisation trackers, researched / design of assessment and training schedules, presentation at board level to gain sign off communication / roll out sessions to the business and external partners including prospective universities and graduates, roll out of the schemes which included recruitment sessions held with the UK’s top universities.