Julia Chen Email & Phone Number

New York City Metropolitan Area

Greater New York City Area

• Acted as the merchants’ primary partner within TJX’s Australia division. Provided support in strategizing, planning, and executing the department sales, inventory and profit objectives
• Oversaw $15m inventory flow and logistics across 80+ vendors. Acted as the main point of contact formanaging and reconciling inventory orders with key vendors
• Managed order entry and reconciliations for all completed purchase deals. Used internal systems anddatabases to input data accurately and efficiently
• Delivered weekly sales reports to inform sales strategy and maximize profitability
• Assisted in planning strategy style outs and creating decks for executive presentations
• Trained new members on the division’s internal systems, work streams and processes

Mclean, Virginia

• Executed merchandising and store moves based on seasonal changes, trends, and business needs
• Processed new shipments and conducted inventory replenishment to ensure that merchandise were distributed onto the sales floor
• Prepared damages, RTV’s, NCT’s, and MOS for processing and transfers
• Styled seasonal trend shops to highlight incoming merchandise that aligned with ongoing promotional campaigns
• Drove department and brand sales by working closely with brand vendors to ensure that product assortment aligned with consumer needs
• Educated sales professionals on merchandising standards through Merchandise-to-Sell program

Mclean, VA

• Worked collaboratively within a team to achieve department and personal sales goals each season
• Actively built relationships with clients by understanding their needs while utilizing selling skills to make recommendations based on fashion and product knowledge
• Provided excellent customer service superior to corporate standards/expectations that resulted in increased sales and customer retention
• Merchandised products to maximize exposure and selling potential while familiarizing with incoming fashion trends and designers

Elkridge, Maryland

• Tested, edited and managed the company’s new website by collaborating directly with the Marketing Manager and Vice President of Marketing
• Conducted market research and assisted in designing mail templates to promote company brand awareness
• Contacted existing and potential clientele to generate interest in their new division, Kane Home & Storage
• Updated and maintained LeadTrak, the company’s contact management software-database application

Mclean, VA

• Actively engaged in a group of 20 sales associates in helping the store meet their daily sales quota by providing great customer service to ensure a memorable shopping experience
• Engaged with customers by greeting customers upon entering the store, offering assistance on purchases, and answering any questions on products, price, or sales promotions
• Organized and maintained store appearance to provide an appealing and convenient appearance for the customers

Rockville, MD

• Responsible for the daily operation of the store including, but not limited to, opening and closing procedures, tracking daily profits, ringing up purchases using QuickBooks software, and organizing inventory of over.
• Assisted with purchases through educating customers on the not-for-profit mission of the company, artists, artwork, and classes
• Worked closely with resident and outside artists to update displayed artwork to maximize sales potential
• Maintained and organized store appearance to ensure customers an easier shopping experience

Gaithersburg, MD

• Worked closely with owner to learn the inner workings of running a small boutique retail business
• Catalogued an inventory of over 200 items using QuickBooks software
• Maintained the online store by uploading and updating new items, item descriptions and designer biographies
• Designed attractive and eye catching window displays, promotional signs, and promotional emails through Constant Contacts to attract target customers

Bachelor Of Science (B.S.), Retail Management, Supply Chain Management

Activities and Societies: Alpha Phi Omega, Asian Students in America, Alpha Kappa Psi

Bachelor Of Science (B.S.), Retail Management & Supply Chain Management

Minor, Information Technology Management