• Assisted more than 10,000 customers and prepared beverages customized to their preferences.• Managed 5-person team, checked inventory, fulfilled opening and closing duties, provided regular customer service, maintained storefront, and marketed various promotions.

• Eliminated 1,000 data discrepancies by linking patient metadata information to their assigned practitioner metadata.• Booked schedules for more than 300 patients and assigned appointments at times that reduced the chances of scheduling conflict.• Generated budgets for more than 200 patients that included orders for medication and billable hours for appointments.• Tracked, audited and processed more than 1,000 orders from patients for prescribed medications in accord with strict patient confidentiality and safety procedures.

• Generated and assigned unique identifiers (Student ID Numbers) for more than 15,000 students and tracked maintained their metadata information in a database.• Reconciled more than 10,000 data anomalies within the UCLA student database eliminating the chances of scheduling errors and missing information.• Summarized 4,000 student petitions for extended credits into detailed case summaries that reduced the turnaround time for the academic department to process these requests by 50%. • Led marketing campaign for UCLA student programs generating and distributing information packets to more than 5,000 students accomplishing above-average conversion.