Julia Heidenreich

Julia Heidenreich Email and Phone Number

Office Manager and The "Hub" @ ConsultNet, Inc.
Aurora, IL, US
Julia Heidenreich's Location
Aurora, Illinois, United States, United States
Julia Heidenreich's Contact Details

Julia Heidenreich personal email

n/a
About Julia Heidenreich

I am a highly-skilled Information Technology, Management, and Customer Service Professional possessing strong problem-solving/multi-tasking skills for fast-paced environments in the Retail, Digital, Media and Publishing industries. Solid internal/external customer focus with noted ability to communicate effectively with professionals at all levels. A highly motivated individual recognized for flexibility and adaptability in meeting critical business goals/objectives.

Julia Heidenreich's Current Company Details
ConsultNet, Inc.

Consultnet, Inc.

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Office Manager and The "Hub"
Aurora, IL, US
Employees:
8
Julia Heidenreich Work Experience Details
  • Consultnet, Inc.
    Office Manager And The "Hub"
    Consultnet, Inc.
    Aurora, Il, Us
  • Consultnet, Inc.
    Office Manager/The "Hub"
    Consultnet, Inc. Sep 2023 - Present
    St Charles, Illinois, United States
  • Magnabilities
    Affiliate Designer
    Magnabilities Jan 2018 - Jan 2024
    • Sell interchangeable, customizable, magnetic jewelry through live parties and showcases on Facebook. • Develop Marketing plans/strategies to attract new clients.
  • Outsource Solutions Group
    It Service Coordinator
    Outsource Solutions Group Dec 2021 - Sep 2023
    Naperville, Illinois, United States
  • Meijer
    Service Coordinator
    Meijer Dec 2020 - Dec 2021
    • Assigned additional responsibilities from the Service Desk role• Train and assist cashiers with operational questions• Oversee daily employee interaction with customers• Monitor checkout lanes for proper staffing during busy periods• Assign and coordinate service breaks and lunches• Perform cash pickups when registers are over minimum cash limit• Effectively resolve customer complaints to assure repeat shopping experience
  • Meijer
    Service Desk Associate
    Meijer Aug 2020 - Dec 2021
    • Assigned additional responsibilities from the Cashier role• Greet customers and patiently listen to their requests• Answer customer questions and resolve customer complaints• Process returns timely and efficiently and prepare money orders• Process Western Union and Lottery requests
  • Meijer
    Cashier
    Meijer Mar 2020 - Aug 2020
    • Greeted customers, answered questions, resolved complaints• Operated the cash register and processed purchases successfully • Assisted customers in finding requested items.
  • Target Media Partners
    Systems Support Analyst
    Target Media Partners Mar 2010 - Mar 2017
    Elmhurst, Illinois
    Provided technical support for 300+ employees. Monitored and worked to resolution help desk tickets in trouble ticket system. Resolved issues by troubleshooting hardware, devices, software, guiding client through corrective steps; escalating problems to tier 2; tracked status of problems and solutions. Trained offices on new procedures and technology. Traveled to offices to help with moving/setting up hardware when the office moved.Accomplishments• Established service by walking employees through new installations and configurations. • Participated in the migration of using Exchange Email to Microsoft Office 365. • Created step-by-step manuals to assist employees in new installations, computer reformats, and new procedures. • Established E.R. Kits to make sure offices had on hand what was needed to assist Support with resolutions of computer issues.
  • Autofocus/Cyclefocus/Target Media Partners
    Production Manager
    Autofocus/Cyclefocus/Target Media Partners Jan 2000 - Mar 2010
    Elmhurst,Illinois
    Managed all aspects of four-weekly photo color publications, plus two-yearly publications. Managed a staff of nine employees. Managed time, established priorities and delegated effectively to meet magazine deadlines. Creation and resizing of print productions within 48-hours. Worked closely with the printer to ensure smooth production of all magazines.Accomplishments• Instrumental in the effective and smooth migration from QuarkXPress to Endeavor database, as well as from QuarkXPress to InDesign. • Implemented a time-saving program that recovered images from a photo disk so file photos would not have to be found. • Reduced hours by 20% and continuously looked-for ways to streamline production. • Developed and executed a production process to ensure a smooth flow of traffic through production, to account representatives, and management. • Created procedure manuals. • Was the ‘go-to’ person for sales, management, and the IT department.

Julia Heidenreich Skills

Publishing Indesign Photoshop Photoshop Elements Illustrator Adobe Acrobat Microsoft Office Management Customer Service Mis Microsoft Sql Server Windows 7 Mac Account Management New Business Development Advertising Lead Generation Marketing Social Media Marketing Social Media Wordpress Airwatch Office 365 Admin Quarkxpress Microsoft Powerpoint Active Directory Experience Powershell Business Development Analytical Skills Critical Thinking Digital Media Computer Hardware Troubleshooting Troubleshooting Quality Assurance Business Process Improvement Project Management Customer Relationship Management Service Desk Remote Desktop Office 365 Microsoft Exchange Jira Active Directory Microsoft Dynamics Crm Team Building Leadership Problem Solving Skilled Multi Tasker Employee Training Staff Development Time Management Desktop Computers Remote Troubleshooting Office 365 Administration Spicedesk Productivity Growth Procedure Manuals Help Desk Computing Mobile Devices

Julia Heidenreich Education Details

Frequently Asked Questions about Julia Heidenreich

What company does Julia Heidenreich work for?

Julia Heidenreich works for Consultnet, Inc.

What is Julia Heidenreich's role at the current company?

Julia Heidenreich's current role is Office Manager and The "Hub".

What is Julia Heidenreich's email address?

Julia Heidenreich's email address is ju****@****jer.com

What schools did Julia Heidenreich attend?

Julia Heidenreich attended College Of Dupage.

What are some of Julia Heidenreich's interests?

Julia Heidenreich has interest in Kids, Cooking, Electronics, Home Improvement, Reading, Crafts, Gourmet Cooking, Music, Sports, Travel.

What skills is Julia Heidenreich known for?

Julia Heidenreich has skills like Publishing, Indesign, Photoshop, Photoshop Elements, Illustrator, Adobe Acrobat, Microsoft Office, Management, Customer Service, Mis, Microsoft Sql Server, Windows 7.

Who are Julia Heidenreich's colleagues?

Julia Heidenreich's colleagues are Christofer Bobo, Jermaine Wright, Maxwell Cech, Trevor Green.

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