Julia Heling Email & Phone Number

Kunisaki, Oita, Japan

Founded in 1992, Walk Japan is the pioneer of off-the-beaten track walking tours in Japan and JTC is the land operator. Key responsibilities:- Answering general enquiries- Booking customers onto tours- Pre-departure support services care- Working on self-guided tours- Working within the CRM software, inputting necessary information into the system and keeping it updated- Participating in regular meetings with the Customer Services team and the JTC bookings team

Amsterdam, Noord-Holland, Nederland

Organizing B2C and B2B travel to Japan:* Provide travel consultation for customers travelling to Japan or to other destinations via phone, email, and in person to identify their individual expectations* Create high-quality, tailor-made itineraries based on travel needs* Input of customer’s necessary information in quotation sheet* Creation and delivery of unique, high-quality proposals and travel documents* Follow-up with customers in a timely manner* Invoice and Monitor payments from customers* Participation in travel fairs, promotional events, and local campaigns & activities* Provide sales insights for the production of package tours (FIT or Guided tours) to the operation team* Participating in workshops and inspection tours and share destination knowledge within the team* Keeping up to date with latest destination information

Amsterdam

Taking care of the Dutch Japanspecialist Facebook & Instagram account, by managing and translating the Dutch content. I also enhanced the engagement of the accounts.

Eindhoven, Noord-Brabant, Nederland

Organizing language cafés for the language school Una Paloma Blanca in Eindhoven. Besides that, I made content for the website, like exercises for students, Dutch translations and blogs.

Eindhoven, Noord-Brabant, Nederland

Contact corona patients and interview them about their health condition, conduct an inquiry about their personal data, make up an inventory of their contacts and advise them on which actions they should take.

Eindhoven, Noord-Brabant, Nederland

Taking care of cash register (including gift wrapping). I also worked as at the department of children’s books, where I stimulated the sales of children’s books.

Eindhoven, Noord-Brabant, Nederland

Improving the sales of cameras with the associated accessories and services. I also replenished the current stock and helped my colleagues on the computer department whenever necessary.

Eindhoven, Noord-Brabant, Nederland

Handing out samples of different sorts of products as a team across the Netherlands. I also independently promoted different sorts of products in supermarkets.

Eindhoven, Noord-Brabant, Nederland

Door-to-door recruitment of subscribers in Eindhoven and surroundings. The biggest company I worked for was “de Nierstichting”, which strived for people suffering from kidney failures.

Literair Vertalen Japans

Extended Master, Sociology

Intern "Wearables In De Zorg"

Premaster, Sociology

Bachelor, Japanstudies

Minor, Cultural Anthropology And Development Sociology

Japanese Language School (Three Months)

Propedeuse, Japanese Studies

Propedeuse, Journalism