Recruiting Team Lead
Dubai, United Arab Emirates
Effectively leading and developing a team to meet KPIs, ensuring alignment with goals and objectives.Implementing solutions to resolve process inefficiencies, enhancing workflows and identifying opportunities to increase team productivity.Developing recruitment metrics and managing the operational efficiency of the hiring process.Providing comprehensive onboarding for all newcomers.Managing the implementation of internal projects aimed at maintaining a healthy work environment and promoting the employer brand, such as the Buddy Project and Q&A Sessions.Creating and teaching the "Recruitment in Web3" course for BIC Academy.Building hiring processes for BIC Web3 Recruitment Agency from the ground up.Speaking at multiple Web3 events, including Blockchain Life 2023 in Dubai (Career in Web3), Blockchain Economy Summit 2023 in Istanbul (Web3 gaming), and BIC HR 3.0 Talks.What’s been done:Developed recruitment processes from the ground up: defining hiring workflows, setting up SLAs and DDLs for recruiters and hiring managers, and updating HR onboarding procedures.Established recruitment metrics aligned with BIC’s goals, including time to fill (average 35 days), conversions, cNPS, eNPS, response rate, and turnover rate.Integrated new objectives and KPIs for Talent Acquisition Specialists to enhance performance.Created and customized recruiting strategies for local markets: such as Spain, Germany, Japan.Improved recruitment processes by creating a Sourcing Map, adding new features to the ATS, revising refusal reasons and hiring stages to boost acceptance rates and other metrics, and structuring offer meetings.Successfully filled 4 C-level positions with an average time to fill of up to 70 days.Improved the quality of the candidate experience, achieving an average satisfaction score of 9.6/10 by refining interview processes and ensuring clear communication.
