Julia Jayamanna Email & Phone Number

Hemel Hempstead, England, United Kingdom

Proactively contact customers to identify any issues and provide full support where needed,ensuring that meet the expectations of the customer.Telephone-based customer service and Support , respond in all areas of ‘At Risk’ engagement withclients including Survey Feedback, Complaint Resolution and Existing Business Attrition.Handling branch audit reports and identifying risk.Developing knowledge of risk and complianceCashier handeling, teller operations and banking financial (FCA) regulated services

Mortlake, United Kingdom

Serving customers on checkouts ensuring they receive an easy,seamless and personalised experience.Delivering department routines.Manually condensing stock and handling products with care to maintain product quality. Following company policies and adhering to health and safety guidelines. Being knowledgeable about the products and services in store and helping customers by giving great natural service. Replenishing products within store.

Colombo, Western, Sri Lanka

Utilize primary contact for client transactions handling. Respond to and resolve routine client inquiries along with service issues. Natural problem solver with time management and critical thinking skills.Experience with enterprise resource planning.Able to offer technical assistance with confidence.Demonstrated time management skills and attention to details.

Negombo,Wennappuwa,Chilaw

Provide banking assistance to bank customers in handling their deposits and payments. Assist and support bank administration in its operational issues.Gather and analyse financial and related data of customers. Credit Operations.Assist customers in handling their deposits and check payments

Colombo, Western, Sri Lanka

Compose correspondence, plan and schedule meetings, manage the calendar of the bank’s senior management.Organize and maintain files and greet clients.Creating spreadsheets, meeting presentations and reports. Maintaining database and office equipments, purchasing supplies and completing data retrieval

Colombo, Western, Sri Lanka

Enforce banking Life Insurance policies and procedures to ensure operational integrity while maintaining high client satisfaction.Proactively arrange and participate in client visits and perform service. Quality check-in calls to clients.

Apperenticeship - Level 3 - Complience/Risk Officer

Business Administration And Management, General

Education record

Activities and Societies: MusicG.C.E. ORDINARY EXAMINATION IN 2009, G.C.E. ADVANCE LEVEL EXAMINATION IN 2012,