Co-owner of Cell Phone Pro Repair, a successful, full-service mobile phone and tablet repair business with a storefront in Orange, CA. I manage all aspects of marketing, including social media, website management, copywriting, graphic design and business development.

Directed all aspects of marketing for YMCA branches, including social media management, development and placement of advertising, print production, website maintenance and creation of marketing collateral.

CalOptima is a county-organized health system that administers health insurance programs for low-income families, children, seniors and persons with disabilities in Orange County, CA.As the second largest health insurer in Orange County, we provide coverage to one in seven residents and almost a third of our community's children through two major programs:- Medi-Cal (California's Medicaid program) for low-income families, children, seniors and persons with disabilities - OneCare (HMO SNP) (a Medicare Advantage Special Needs Plan) for low-income seniors and persons with disabilities who qualify for both Medicare and Medi-Cal “Better. Together.” is our motto, but it’s also our philosophy. We believe that by working together, we can make things better – for our members and community.As a Member Communications Program Specialist, I develop, review and edit member communications and coordinate fulfillment and mailing, set up and maintain business procedures to ensure accurate and timely delivery of communication materials, and compile/analyze data and prepare reports to monitor trends and identify issues and solutions.

UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs and sustaining trusted relationships with care providers. The company offers the full spectrum of health benefit programs for individuals, employers and Medicare and Medicaid beneficiaries, and contracts directly with more than 650,000 physicians and care professionals and 5,000 hospitals nationwide. UnitedHealthcare serves more than 37 million people and is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified Fortune 50 health and well-being company.As part of the Provider Communications team, I ensure that the communications our provider network receives on behalf of UnitedHealthcare are clear, concise and on-brand. I work closely with internal clients to formulate effective written communications for our provider audience.

• Produced on-brand communication materials, including print brochures, presentations, newsletters and events• Wrote and edited employee newsletter and contributed articles to consumer-distributed newsletter• Planned and hosted press, government, technical and regulatory events• Developed and implemented effective corporate-wide communications initiatives • Provided communication support to a wide range of events, for local, national and international guests

• Wrote and edited advertising copy for multiple newspapers• Coordinated advertising for real estate offices• Wrote and placed press releases in multiple newspapers

• Wrote vehicle information for 2002 Press Kit• Conducted interviews and wrote press releases about company events• Assisted in coordinating media events with Hyundai’s public relations agency• Coordinated campaigns with Hyundai’s marketing agency • Developed community outreach programs• Monitored competitor internet activity