Independent Consultant
Ko In The Know Llc
AeroLeads people directory · profile
Julia Ko Email & Phone Number
Independent Consultant
at
Ko in the Know LLC
1 work email found
@westmonroepartners.com
4 phones found area 425
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Independent Consultant
Location
Los Angeles, California, United States
Who is Julia Ko? Overview
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Quick answer
Julia Ko is listed as Independent Consultant at Ko in the Know LLC, based in Los Angeles, California, United States. AeroLeads shows a work email signal at westmonroepartners.com, phone signal with area code 425, and a matched LinkedIn profile for Julia Ko.
Julia Ko previously worked as Digital Innovation Lead at Dotlogics and Director Client Strategy & Analytics at Bliss Point Media. Julia Ko holds Bachelor'S Degree, Business Administration, Marketing from University Of Washington.
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{first_initial}{last}@westmonroepartners.com
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Profile bio
About Julia Ko
Julia was most recently a Director in Client Strategy & Analytics at Bliss Point Media. She managed multi-million dollar advertising campaigns across linear television, streaming video (OTT), and streaming audio/podcasts for some of the top eCommerce/DTC companies. She was previously a consultant for six years in the Customer Experience Strategy practice at West Monroe Partners (WMP). During her time at WMP, she advised a wide range of Fortune 5 and 100 clients within healthcare, financial services, insurance, telecommunications, wholesale, marketing and advertising, energy and utilities, and private equity, with a specific focus on end-to-end customer experience and digital strategies, project management, and competitive analyses/market assessments.
Listed skills include Social Media, Marketing, Facebook, E Commerce, and 9 others.
Current workplace
Julia Ko's current company
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11 roles
Julia Ko work experience
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Digital Innovation Lead
Current- Leading digital innovation strategies for e-commerce brands - Implementing project management frameworks for business/sales development pipeline management, client relationship management, project progress and risk mitigation, and digital strategy implementations- Fostering cross-functional team collaborations for design and technical projects
Apr 2023 - Present
Independent Consultant
Current
Ko In The Know Llc
As a versatile marketing professional, I specialize in delivering comprehensive market and competitive research, performing thorough marketing ecosystem assessments, crafting persona and journey maps that resonate with target audiences, executing projects with efficiency and attention to detail, and leveraging data-driven insights to optimize marketing campaigns. With a keen eye for identifying opportunities and challenges, I have a proven track record of delivering successful marketing strategies that drive growth and boost ROI. Let's connect and explore how I can help take your marketing efforts to the next level!
Aug 2022 - Present
Director Client Strategy & Analytics
- Promoted within first 6 months of employment- Served as Director of Client Strategy & Analytics, independently managing multi-million dollar advertising campaigns across linear television, streaming video (OTT), and streaming audio/podcasts for a total of five e-commerce D2C clients across fashion (Fabletics, FabMen, SavageX, JustFab, Shoedazzle, FabKids), fitness (Tonal), finance (Petal), wearable tech (Oura), and home repair (Thumbtack)- Developed customized marketing strategies for each client based on business KPI goals focusing on both performance and brand marketing metrics; leveraged quantitative and qualitative insights from campaigns to drive media buying and creative strategies- Regularly collaborated with cross-functional team members in data and non-data roles, and provided added value to clients in the form of complex analyses around creative fatigue, financial forecasting, A/B testing, and statistical modeling - Managed team of direct reports and oversaw their client portfolios totaling $15M/month in advertising
Jan 2020 - Aug 2022
Senior Manager, Client Strategy & Analytics
Jan 2020 - Jun 2020
Senior Consultant, Customer Experience Strategy
- Served as PM on transformational end-to-end provider onboarding assessment for healthcare client. Identified manual touchpoints and developed $47M business case to automate key processes over 7-year roadmap. Led current state assessment of 5 regional markets and partnered with technical stakeholders to identify data migration risks. Company leadership approved the business case.- Developed enterprise strategy for healthcare client by creating proprietary measurement program, focusing on increasing customer satisfaction scores for both in-person and digital touchpoints, driving operational efficiencies, and increasing employee engagement. Created methodology to measure KPIs across 4 key business drivers and facilitate effective decision making. Management approved strategy.- Served as lead analyst for $6B transformation program at telecom client. Executed key project management tasks including accelerating identification of project risks/issues for executive leadership across 5 workstreams, developing collaboration strategy that is being used today by nearly 200 team members, and leading weekly strategy meetings with a 25-member cross-functional team.- Developed $20M investment recommendation for employee recognition and incentive product at marketing services client. Evaluated profitability of product by assessing competitive landscape, pricing, key features and functionality, and potential risks relative to planned use of investment dollars. President approved investment.- Served as business analyst for website redesign strategy to increase sales for agents at insurance client. Conducted ~40 agent interviews, developed ~2,000 functional requirements, and developed proof of concept screen designs. Design recommendations approved by leadership.
Aug 2013 - Dec 2019
Vp Of Customer Strategy
- Hired as first employee at startup to develop customer service strategy and manage communication between Co-Founders, distributors, and customers. - Established customer service best practices for inquiry response times and dispute resolution. Managed all customer communications via multiple digital channels i.e., email, social media.- Identified opportunities to increase unit sales 2x within one year by implementing demand forecasting methods and creating and executing inventory replenishment strategy.- Improved relationship with 2 distributors by establishing regular communication cadence and expectations. Led to faster decision making and supported inventory replenishment strategy.
Dec 2012 - Dec 2013
Ecommerce Marketing Intern
- Created eMarketing strategy for 2013 Easter collection. Developed online Design Studio® content with expected ~2.5x conversion rate lift. Created Pinterest contest with expected increase in search result relevancy, foot traffic to website.- Conducted competitive shopping analysis to improve online customer experience. Recommended implementing inventory locator on website to capture ready-to-buy customers, based upon industry best practices.- Recommended raising prominence of store card on website to increase loyalty, based upon industry best practices.- Analyzed consumer feedback on social media platforms. Addressed key concern regarding lack of shipping cost / delivery transparency by recommending shipping estimator functionality.- Strengthened Pinterest partnership by contributing content that aligned with company brand.
Jun 2012 - Aug 2012
Marketing Communications Intern
Cobalt
- Re-branded Cobalt’s website to align with ADP, following its acquisition of Cobalt.- Drove cohesive branding across all social media platforms by updating company background / submitting posts on Facebook, YouTube, Twitter.- Led detailed marketing activity analysis in Excel to determine optimal staffing requirements and prioritize department projects.- Provided project management support to marketing department and identified interdependencies.
Jun 2011 - Feb 2012
Asset Management Intern
- Assisted Executive Vice President in managing $30M client portfolio.- Maintained client data in Excel and identified growth / client outreach opportunities.- Created and updated performance reports using Aspire, SIS, WealthStation, and WebXtender.
Jun 2010 - Jun 2011
Commission Sales Associate
Served as seasonal sales associate for BP, consistently earning commission above customer service baseline.
Jan 2007 - Dec 2009
1 education record
Julia Ko education
-
University Of Washington
FAQ
Frequently asked questions about Julia Ko
Quick answers generated from the profile data available on this page.
What company does Julia Ko work for?
Julia Ko works for Ko in the Know LLC.
What is Julia Ko's role at Ko in the Know LLC?
Julia Ko is listed as Independent Consultant at Ko in the Know LLC.
What is Julia Ko's email address?
AeroLeads has found 1 work email signal at @westmonroepartners.com for Julia Ko at Ko in the Know LLC.
What is Julia Ko's phone number?
AeroLeads has found 4 phone signal(s) with area code 425 for Julia Ko at Ko in the Know LLC.
Where is Julia Ko based?
Julia Ko is based in Los Angeles, California, United States while working with Ko in the Know LLC.
What companies has Julia Ko worked for?
Julia Ko has worked for Ko In The Know Llc, Dotlogics, Bliss Point Media, West Monroe Partners, and Strideline.
How can I contact Julia Ko?
You can use AeroLeads to view verified contact signals for Julia Ko at Ko in the Know LLC, including work email, phone, and LinkedIn data when available.
What schools did Julia Ko attend?
Julia Ko holds Bachelor'S Degree, Business Administration, Marketing from University Of Washington.
What skills is Julia Ko known for?
Julia Ko is listed with skills including Social Media, Marketing, Facebook, E Commerce, Strategy, Management, Marketing Strategy, and Social Media Marketing.
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