Julia Charles Email & Phone Number

Coral Springs, Fl, Us

 Research each account using company records and Internet resources that are made available Conduct custom collections campaigns on each client that consist of emails, phone calls and standard mail correspondence Develop collections methods that consistently lead to achieving or exceeding company financial goals Work closely with team members to create ways to bring in revenue and find success as a group Solve problems quickly and create resolutions that bring in revenue on a regular basis

 Assisted clients regarding open enrollment, insurance claims, eligibility status, premiums, change in status and new hires Took incoming calls for the eligibility department Processed applications for adult, children, part timers and adding newborns within their first 31st days

 Provided customer service to patients regarding physician’s Emergency bill, insurance process and payment options Processed credit card and check payments, informed patient of other hardship options Printed Medical Records for medical reviews and appeals Forwarded denials to appropriate departments to submit appeals Faxed, mailed and emailed itemized statements

 Verified medical device shipment orders required for each site Trained and coached other inspectors on policies and procedures Conducted NCE protocol for: issues In shipping area, business setbacks, precautionary holds, and product recall Collected and maintained QA Quarantine- data used to create quarterly management review metrics Performed and documented dimensional inspections on inventory parts using engineering prints, inspection procedures or work instructions Selected products at specified stages in production process for QA audit applying statistical quality control procedures

Certificate, Pharmacy Technician/Assistant

Associate’S Degree, Science Accountant Program