Julia L. Email & Phone Number

San Francisco, CA, US

Hayward, California, United States

Hayward, California, United States

Charlotte, North Carolina, United States

• Successfully managed trade to deliver +25% Net Sales and +8% tonnage growth to total portfolio (Grocery/MegaMex/Meat) at Ingles Markets and Laurel Grocery, through filling core gaps, introducing innovation, and.
• Strategically aligned company, customer, and consumer through insights-driven general manager customer planning and self-led category management.
• Obsessive baselines focus secured distro of +45 items that will drive ~$2MM annual net sales, close core gaps, reclaim distro lost during covid, and introduce innovation best fit to category, customer and consumer.

Bethlehem, Pennsylvania, United States

• Supported trade responsibilities with Sr. Customer Executive to grow Grocery / MegaMex business at Wakefern, the largest U.S. retailers’ cooperative.
• Well-versed in category management, post-promo analysis, pricing studies, RichMix, and business planning which delivered actionable insights that secured distribution of new items and drove incremental sales and.
• Mentored and trained new and experienced hires on category management, IRI, and internal sales systems to grow talent.

Bethlehem, Pennsylvania, United States

• Independently analyzed syndicated, shopper panel, RichMix, and customer point of sale data to make assortment and category-focused recommendations with managers at Wakefern, Ahold Giant, Hannaford, Demoulas, Big Y, and.
• Worked cross-functionally with sales, sales strategy, and corporate teams to identify opportunities and develop strategies consistent with customer needs and company objectives to grow profitability, distribution and.

Bethlehem, Pennsylvania

Cork, Ireland

• Well versed in Excel to process/proof product detail used to create point of sale labels and clearly identify product offers for retailers
• Creatively designed and proofed point of sale including print/online posters and circulars to accurately convey campaign message and offers as well as effectively attract customers in to stores to increase sales
• Analyzed competitors’ press in order to read the competitors’ action plans and identify opportunities and threats to SuperValu and its marketing strategy
• Managed all queries and communicated between the marketing department and retailers/customers in order to effectively problem solve queries within a timely manner
• Issued weekly communications and announcements between marketing department and retailers in order to clearly convey upcoming events and campaigns

Cork, County Cork, Ireland

Greater Philadelphia Area

• Served guests with excellent customer service and patience in order to meet the guests’ needs at all times and kindly resolved any arising issues through clear and kind communication
• As hostess, utilized Wait List application and handhelds in order to plan the floor, meet the guests’ needs, and efficiently seat guests in a timely and polite manner
• Cleared and cleaned tables efficiently in order to allow for additional guests to be seated and to provide a clean eating environment

Study Abroad Voyage With Semester At Sea

• Self-sufficiently transcribed and edited audio dictation on established deadlines in order to deliver to Douglas Schofield for his personal project
• Listened and worked with great attention to detail and speed in order to resolve any discrepancies/inaccuracies

Doylestown, Pennsylvania

• Exemplified great customer service through attention to detail and organization in booking reservations and managing the floor plan in order to respond to customers’ needs
• Flipped tables, lead customers to their readied tables, and engaged and responded to customers’ needs in order to ensure a pleasant, positive, and welcoming experience

Wayne, New Jersey

• Lead project to recognize sales professionals and business partners for their successful work through company social media and communication boards across six regions which engaged the frontline and shared their.
• Organized poll surveys to engage frontline which addressed and resolved issues faced at the store level and sales centers
• Worked together with market sales leaders in order to practice and coach best merchandising and execution practices at the shelf which delivered world class service
• Interpreted sales, freshness rates, and product mix in order to seek and seize opportunities for growth at the store

Philadelphia, Pennsylvania

• Hired business staff and lead and developed a financing strategy which has increased advertisement sales revenue by over $17,000
• Hired additional staff to oversee distribution of newspapers which has led to increased traffic
• Marketed and negotiated newspaper advertisements with businesses which increased ad revenue and client satisfaction

New Jersey And Pennsylvania Region

• Independently visited and oversaw product in 113 grocery stores to gauge product sales and advise produce managers in terms of product placement and marketing which increased sales and movement of product
• Took initiative to follow-up with management and introduce product to prepared foods and produce department
• Distributed samples to customers which introduced product to the market, sold out the product, and increased product knowledge
• Successfully marketed, merchandised, and sold product into 6 individual Shoprite owner groups for a total of 27 grocery stores including Shoprite, ACME, and Weis Markets

Montgomeryville, Pennsylvania

• Managed the customer service desk, cashiers, accounting office, Helping Hands, and maintenance team which ensured a smooth system within the department and provided excellent service to customers by meeting their needs
• Mediated issues that arose between employees and customers in order to meet both parties’ needs and establish better lines of communication and processes
• Trained and evaluated new employees on cashiering and providing great customer service which smoothed their transition into their new positions effectively and efficiently
• Assisted leadership with developing cashiering strategies and programs that resulted in competitively improving the store’s overall items per minute rate

New Britain, PA

• Promoted after six months because of maturity, effectiveness and excellence in serving customers, and high productivity that resulted in customer satisfaction and speedy check out
• Trained new workers on customer service, and food safety procedures which ensured customer satisfaction and employee safety

Bachelor Of Business Administration - Bba, Food Marketing And Leadership, Ethics, & Organizational Sustainability, 3.87

Activities and Societies: Appalachian Experience, Beta Gamma Sigma Business Honor Society, Dean's Leadership Program, Dean's List (x4).

4.0

Study Abroad Program visiting: Germany, Spain, Ghana, South Africa, India, Myanmar (Burma), Vietnam, China, Japan • Developed cultural.

High School, Gpa: 4.1796; Ranked 38/624

Activities and Societies: Anonymous Aid Association, National Honor SocietyGraduated with Summa Cum Laude distinction, Distinguished Honor.