Own customized marketing research projects from start to finishCoordinate cross-functional operational team members including telephone call center, survey programming, data processing, client service and other internal resources Coordinate all steps of the project including questionnaire development, sample management, quota management, coding, fielding, and reporting Ensure fieldwork and data output is accurate and meets client requirements Interact directly with the external client to keep client updated on progress and informed of any issuesLead the resolution of any project-related issues or problems in a professional manner Proactively anticipate research and operational issues, and lead team to improve efficiency

Managed the CHL Adult Hockey League, Competitive Women’s League, and Youth League gameswithin CHL rinks, working with each rink management in schedulingSourced and recruited referees and timekeepers as necessaryCompleted administrative tasks as necessary (prepared rink paperwork, waivers, accident reports, suspension forms, collected from players, etc.)Managing of CHL website, and overseeing all related website developmentOwned all Marketing/Advertising responsibilities (email blasts, securing direct advertisersfor website)Participated in player recruiting and retention for all CHL Hockey Network participants (CHL/CWHL/CYHL)

Managed research based consulting studies end-to-end: Developed project plans/timelines, met key production dates for final questionnaires, survey administration, completed interviews, data tabulation, and report productionManaged vendor relationships and projects; analyzed large data sets with a keen eye for quality controlManaged client relationships, and served in a support role to ConsultantsProactively developed ideas and solutions to improve value of Custom productsTraveled to on-site client offices for design and delivery meetingsDemonstrated sound business judgement & ability to think and act independently

Managed simple research studies end-to-end with focus on:Client servicing, questionnaire design, fieldwork, data processing, analysis, presentation, and documentationPrepared project costs, managed timetables for each phase of the projectMonitored progress of data processing, ensured timetable and specifications were metObserved FGD proceeding and ensure objectives are metDeclared group leader of online Digital Library file database

Supervised and motivated staff to meet store goals and comply with policies and proceduresManaged team performance in a consistent and timely mannerEnsured merchandising concepts were set up and maintainedMaintained brand standards

Worked with creative team to evaluate the quality of advertising design, with emphasis on aquiring new businessResponsible for conceptualization, creation and execution promotional/editorial related website elements, daily updates of website promotions, including image selection and written textManaged promotional data, with emphasis on quality for customersAttended and participated in photography shoots for website

Account Executive for B2B sales, responsible for new account acquisitionManaged sales team, including interviewing and training of Account ExecutivesCreated job placement advertisements to recruiting top talent

Interacted and negotiated with clients regarding print and web materialsDeveloped and executed design conceptsPrepared files for print and online production