I am a strategic and results-driven Global PMO Leader specialising in complex project delivery, emerging technologies and project recovery with a proven track record of leading transformational change across the technology and communications sectors. With over 25 years of experience, my expertise lies in creating, managing, and developing high-performing global teams within the Project Management Profession to deliver impactful large-scale strategic programs and portfolios.Throughout my career, I have successfully overseen complex and emerging technology solutions supporting a $12Bn services business and approximately 15,000 professionals globally. My leadership roles at Cisco Systems have allowed me to lead significant initiatives that improved cross-functional collaboration, stakeholder satisfaction, and employee engagement, while reducing attrition rates and operational inefficiencies.I thrive in dynamic, fast-paced environments and am adept at aligning business goals with strategic initiatives to drive growth and innovation. My key skills include:- Programme & Project Management- C-level Stakeholder management- Client relationship management- Complex Project Delivery- Emerging Technology Integration- System Integration- Project Recovery- Leadership- Change Management- Strategy Design and Delivery- Developing Teams- Compliance- Project Governance- Continuous Improvement- Commercial Acumen- Financial Management- AI-Powered Project ExcellenceI am committed to staying at the forefront of industry trends and advancements, continuously seeking opportunities to apply cutting-edge methodologies and technologies to achieve exceptional results. Let's connect if you're looking for a strategic partner who can lead your organisation through transformative change and drive sustained success._____________________________________________________________________________"Julian is a high performing Programme Director & team leader who always manages customer network operational issues with pragmatism & urgency. His ability to empathise with and manage the customer during such high pressure situations while delivering results has made him highly regarded across all levels of hierarchy." - Dinesh G."I learnt a lot by working with Julian - he has the capacity to listen & make constant progress in negotiations, manages high levels of pressure and stays positive. He pushed me to move out of my comfort zone & created an environment of trust." - Yaëlle L.
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Global Community Leader - OnexCisco Aug 2021 - May 2024GlobalLeading the team of Community Leaders within Cisco’s global ONEx organisation. Covering twelve highly skilled customer facing roles across the core domains - Success, Delivery, Renewals and Business development. Accountable for building the right capabilities and people, equipping them with the skills, tools, and standard approaches to deliver functional excellence to support $12Bn Services business across a total population of ~15,000 professionals globally. -
Global Customer Delivery Community Leader - Customer Experience (Cx)Cisco Sep 2019 - May 2022Silicon Valley, Amer, Emear & ApjcLeader of the professional services customer delivery community within Cisco’s global Customer Experience organisation. Covering six highly skilled roles: Service Management, Programme & Project Management, Architectures, Engineers & Advisory. Accountable for building the right capabilities and people, equipping them with the skills, tools, and standard approaches to deliver functional excellence to support $12Bn Services business across a total population of ~15,000 professionals globally.
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Global Leader Of Pmo, Programme & Project Management CommunityCisco Feb 2019 - May 2022Silcon Valley, Amer, Emear, ApjLeader of the highly skilled Programme & Project management function within Cisco Systems Customer Experience (CX) organisation world-wide. Accountable for building the right capabilities and people, equipping them with the skills, tools, and standard approaches to deliver functional excellence to support $12Bn Services business across a population of ~2,600 PM professionals globally. I am the the functional owner for the Programme & Project Management Role. Leads the global PM council and sits on the CX Advisory board, which consults to the CX Senior Executive Leadership team (SLT) on key business decisions and CX strategy.
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Director Of Pmo, Programme & Project Management [Emear]Cisco Oct 2016 - Feb 2019United KingdomLeader of the highly skilled Europe, Middle East, Africa & Russia (EMEAR) - Programme, Project Management & PMO team which delivers c.2,500 public sector, enterprise & service provider projects worth c.$600M p.a., overseeing all project & programme activities whilst aligning with the global Cisco Systems Customer Experience (CX) organisation.______________________________________________________________________________________________________► Successful management of a portfolio of complex, challenging programmes across all customer sectors, leading on programme scope, risk evaluation, pre-sales set-up and execution, ensuring customer acceptance criteria and Cisco business objectives are met.► Responsible for creating a culture of operational excellence, compliance and continual improvement through defining and executing effective 3-year strategy.► Set up new senior leadership team, refreshing around 40% of staff and implementing training, driving significant transformation to unlock additional value to the wider business
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Director Advanced Services - Large Complex Deals / Systems Integration - EmearCisco Mar 2014 - Sep 2016London, United KingdomTo enable Cisco's bold vision of changing the way people work, the Cisco Services organisation is focused on helping customers drive increased business value through business aligned integrated solutions that drive measurable, right-first-time business outcomes. A key component of Cisco's service portfolio is its Large Complex deal (LCD) & System Integration (S.I.) capability and expertise. Led a cross functional team of Programme/Project Managers, Solutions Architects, Business Analysts & Integration & Test professionals across the EMEAR region, to ensure Cisco has a range of capabilities (skilled / experienced professionals) that can develop and deliver a diverse range of large complex and system integration opportunities for Service Provider & Enterprise customers.______________________________________________________________________________________________________► Developed end-to-end large complex deal / S.I. process, standardising key deliverables and templates, and establishing clear roles, governance and tooling► Represented Cisco at Senior Steer Committees for high-value customer engagement► Led 15 staff in £6M hardware divestiture project involving purchasing, contracts, HR & French law ► Attracted and retained talented professionals and managed their development, creating a culture of operational excellence, compliance and continual improvement ► Worked closely with delivery teams to manage assignments and assist with issues /escalations
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Global Customer Director - BtAlcatel-Lucent Feb 2009 - Feb 2014GlobalPromoted to manage programmes, projects and contract execution for BT globally. Responsible for providing an effective project delivery organisation that consistently and professionally delivers to satisfy BT’s business through governance coordination, best practices methodology, resource management, financial & commercial management and performance management. ______________________________________________________________________________________________________► Implemented a streamlined global account function for BT, creating the improvements strategy ‘RIC’: new assurance and commitment management model; realignment of the BT portfolio to new revenue opportunities and new services capability, improving ALU relevance to BT; and improving the effectiveness of global BT delivery activities► Succeeded in increasing customer loyalty to record levels, and growing the business significantly -
Director Of Programme & Projects - Uk&IAlcatel-Lucent Telecom Limited Mar 2004 - Jan 2009Responsible for the UK&I PM organisation (100 staff), executing customer contracts worth $BNs. Provided governance coordination; tools, systems and best practice methodology; resource management; financial management; and performance management. ______________________________________________________________________________________________________► Achieved ‘best in class’ programme / project management & deployment services► One of the 1st people to obtain Alcatel-Lucent’s highly acclaimed Programme Director professional recognition; also, awarded the ‘GPM’ accreditation► Successfully merged two large project management communities
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Program DirectorAlcatel-Lucent Enterprise Oct 2002 - Mar 2004Managed Alcatel's largest contract, heading a team of 30. Introduced innovative Agile approach to achieve culture change & increase efficiencies, as well as cutting-edge TIP process for DSL.______________________________________________________________________________________________________► Negotiated and won a 3-year BT contract extension► Ultimate responsibility for hitting record numbers of rack and line card deployment -
Senior Project ManagerAlcatel-Lucent Enterprise May 2001 - Oct 2002London, United KingdomPromoted to turn around multiple projects for established customers across Enterprise, OLO, and International Carriers.
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Project Manager (Emai - Europe, Middle East, Africa & India)Alcatel-Lucent Enterprise Nov 1999 - May 2001Worked in emerging technologies, project-managing cutting edge implementations.______________________________________________________________________________________________________► Responsible for delivering Saudi Arabia, Beirut & Egypt’s 1st broadband wireless solutions
Julian Morris Education Details
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Management -
Computers
Frequently Asked Questions about Julian Morris
What is Julian Morris's role at the current company?
Julian Morris's current role is Global PMO Leader | Complex Project Delivery | Emerging Technologies | Project Recovery | Strategic Change Management | AI-Powered Project Excellence.
What schools did Julian Morris attend?
Julian Morris attended Cardiff University / Prifysgol Caerdydd, The University Of Glamorgan, The University Of Glamorgan.
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