Julian Barton

Julian Barton Email and Phone Number

Customer Experience Improvement Program expert focussed on Sales Productivity @ feedbackasap
south melbourne, victoria, australia
Julian Barton's Location
Frenchs Forest, New South Wales, Australia, Australia
Julian Barton's Contact Details

Julian Barton personal email

n/a
About Julian Barton

I am a high achiever in business and in life, pushing beyond what is comfortable to achieve remarkable results. From earning my karate black belt after beginning as an adult in 2006 to playing 4 different musical instruments, it’s fair to say I play as hard as I work. Having launched two widely different Australian businesses into the UK and US markets, I’ve been told that my leadership skills and deep commercial acumen set me apart. These allow me to not only offer strategic business insights that create tangible growth opportunities, but also have seen me inspiring positive action in order to get the best out of people, transforming cultures and businesses into performance-driven, world-class organisations. With an innate and intuitive understanding of sales and operational strategy, I both drive the roadmap forward yet dive into the detail to help my teams succeed. In my element when I’m building relationships, clients enjoy working with me because I’m focused on understanding their needs and providing solutions that solve their problems in a genuine manner. Humble, and easy to work with, this lends itself to building long-term, trust-based relationships. I truly believe everyone is capable of greatness, given the right support and opportunity, which is why I invest heavily in the people around me. I value my role as a coach and mentor, whether it be leading high performing teams at the front-end of the business, or being a sounding board and advisor to C-level peers. As a senior executive who lives and breathes cutting edge technologies and passionately drives innovation, I add the most value when I believe in an organisation’s purpose, which is why I loved my time at SP Health and continue to make a remarkable difference at FeedbackASAP. Establishing connections across functions and industries is a key part of who I am, and if you’d like to get in touch, please do not hesitate to send through an invitation to connect.

Julian Barton's Current Company Details
feedbackasap

Feedbackasap

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Customer Experience Improvement Program expert focussed on Sales Productivity
south melbourne, victoria, australia
Website:
feedbackasap.com
Employees:
11
Julian Barton Work Experience Details
  • Feedbackasap
    Executive General Manager
    Feedbackasap Sep 2016 - Present
    Sydney, New South Wales, Australia
    Business building and senior management role. Managing new business relationships, existing clients, team and other relationships within the group - we are part of WPP AUNZ which is the region's largest communications services group.One of my favourite things to do is work with companies to drive performance improvement. What we do is increase sales productivity and improve customer service scores by turning feedback into action, asap. Imagine recording what customers are actually saying about you, feeding that back into your business and having a real-time dashboard that brings together all critical areas such as (for example) net promoter scores, customer experience scores, financial KPIs, coaching, learning and development... and holds everyone accountable for taking action... this takes the guesswork out of where to put your focus based on what matters most to your loyal customers, what each team needs to focus on and what they need to do.Ultimately it's all about results! * For a retail client we've increased up-sell rates by 29% in the last 18-months* For a major retailer with 10,000 staff we've increased NPS 29% in 3-years* Another client stores with high team influence got 7.3% annual growth rates vs bottom at 4.2%* Another the top 20% achieved 10X higher sales growth than the bottom 20% based on our scoresWhat can we do to help you?
  • Sp Health Co (Www.Sphealth.Com)
    General Manager & Global Sales Manager
    Sp Health Co (Www.Sphealth.Com) 2007 - 2016
    North Sydney, Australia
    A business-building leadership role, I’ve been deeply involved in growing SP Health from start-up into the successful, global business it is today. I joined as the company’s third employee, and my first priority was to establish a consistent revenue stream. From there, I’ve spearheaded consistent growth, implemented diversification strategies, built and now lead a talented team, and have forged partnerships with some of the most recognised brands in health and wellness, including The Biggest Loser Club, BUPA, Pharmacy Guild, Fitness First, and The Mayo Clinic. As a business our flagship product in Australia is the CSIRO Total Wellbeing Diet Online. I’m proud to be a key part of the driving force behind SP Health’s success and am directly involved in influencing business outcomes through my focus on senior-level partnerships and commitment to continual forward momentum. • Played a key role in realising multimillion-dollar growth in the first decade of the company’s operations, spearheading an expansion of online platforms and growing into Corporate Health, white-label solutions, and physical products;• Drove considerable revenues by helping to launch 20+ new SKUs into 2000 stores, realising category leadership for the MR product range in supermarkets in only 6 months;• Diversified revenue stream and contributed profits with end-to-end management of multiple new products and partnerships, such as a Weight Loss Kit and distribution of calorie counter booklets in Sunday newspapers;• Helped to lead expansions into the UK, United States, and Southeast Asia.
  • Synchro Marketing Australia Pty Limited
    Director, Client Development
    Synchro Marketing Australia Pty Limited 2006 - 2007
    North Sydney
    Responsible for developing a new business pipeline selling performance and rewards audit services to sales-driven organisations, my day-to-day involved crafting market strategies and following through with sales research, cold calling, and solutions-focused selling within large sales organisations. Collaborating closely with the Owners, I worked to partner with potential clients, demonstrating the bottom-line benefits of a carefully executed sales incentive program.• Built a strong foundation for future service growth, building productive relationships with several large organisations and securing a client engagement with a leading utilities company;• Spearheaded the launch of an outbound sales process, creating opportunities for future growth;• Recruited from the United States to join the company in a new role.
  • Gapbuster Worldwide
    Executive Vice President North America And General Manager, Australia
    Gapbuster Worldwide 1999 - 2006
    Greater Chicago Area
    After achieving notable successes in GAPbuster’s Head Office in Melbourne, I was trusted with leading the end-to-end start-up of a North American subsidiary in Chicago. Arriving in the United States with no professional network, I was able to build a successful office from scratch, registering and incorporating the business, securing office space, and building a client base of recognised, global brands by creating mutually-beneficial partnerships at the most senior levels of client organisations. By making a concerted and ongoing effort to develop the Chicago office’s talent pool, I was built a team that was more than capable of taking over the operation upon my departure. When I completed my assignment in the US, the office was deemed successful, self-sustaining, and positioned for future growth.• Contributed substantial revenues to the business by succeeding in the creation of a North American office; • Secured client engagements with premier brands, such as BP, Chevron, Chipotle, McDonalds, Radio Shack, Subaru, UPS, and the US Postal Service;• Built a high-performing local team as a coach, mentor, and proactive leader;• Made significant contributions to the success of Australian operations, personally delivering 86% of the new clients secured during my tenure with the company.
  • The Friedman Group Australia
    International Sales Manager
    The Friedman Group Australia 1997 - 1999
    Australia
    A B2B sales and sales management role, I led a team of 10 Account Managers selling consulting services to help retail operators turn around lagging business performance. What made this role challenging was the fact that all consulting services were backed with a money-back guarantee, making accurate measurement and consulting performance an integral part of the business’ success. This role leveraged my strengths as a coach and mentor, as I worked to support the Account Management team achieve their targets, as well as requiring me to apply my abilities in business development and opportunity creation, skills that I continue to apply to this day.• Rapidly rose within the company, achieving number one salesperson status within 6-months;• Realised a 140% overachievement on personal sales target, attracting marquis brands as clients, such as Vodafone, Angus & Coote, and others;• Expanded the revenue stream by establishing and coaching a new Telesales team to drive paid attendees at training seminar events and customised program implementation.
  • 3M Colour Presentations Australia
    Account Manager
    3M Colour Presentations Australia 1988 - 1990
    3M Colour Presentations Australia
    3M globally changed from direct sales to appointing distributors. We diversified from selling 3M products to full AV boardroom and training centre solutions. I was selling expensive client solutions in a price competitive market at the time when data projectors were new to the market and sold for around $15,000 each. Client solutions were up to $50,000.I developed the consumerable products division for the largest distributor. This involved selling equipment that required ongoing supplies. These supplies were extremely profitable, generated ongoing revenues and created client relationship management opportunities for equipment upgrades and created a point of difference for our company. B2B professional selling of technology products. Developing new accounts, following-up referrals, ensuring customer satisfaction through regular contact, add on sales of new products.3M sold great quality, expensive products in a highly competitive market and I was successful in selling features and benefits not price discounting.I was also trained to facilitate half-day workshops/seminars to teach corporate clients in how to be a professional presenter and prepare effective presentations. Group sizes ranged from 25 - 60 staff and I facilitated the workshops by myself.

Julian Barton Skills

Strategy Digital Marketing Leadership Marketing Online Marketing Business Development Management Marketing Strategy Customer Service B2b Crm Sales Online Advertising Start Ups Direct Sales Digital Strategy Email Marketing Integrated Marketing Retail Public Relations E Commerce Sem Direct Marketing Seo Wesley Institute Assoc Dip Creative Arts Mobile Devices Customer Relationship Management Shareholder Gapbuster Worldwide St Andrews Cathedral School School Captain 1987 Trinity College Of Music 8th Grade Piano Member National Judging Panel For Australian Customer Service Association International Customer Service Professionals Advisory Chair Nsw International Conference For Customer Service Management Board Member Of Probiotec Blc Pty Ltd

Julian Barton Education Details

  • St Andrew'S Cathedral School
    St Andrew'S Cathedral School

Frequently Asked Questions about Julian Barton

What company does Julian Barton work for?

Julian Barton works for Feedbackasap

What is Julian Barton's role at the current company?

Julian Barton's current role is Customer Experience Improvement Program expert focussed on Sales Productivity.

What is Julian Barton's email address?

Julian Barton's email address is jb****@****.com.au

What schools did Julian Barton attend?

Julian Barton attended St Andrew's Cathedral School.

What are some of Julian Barton's interests?

Julian Barton has interest in Guitar, Bass, Skiing, Golfer (12 Handicap), Singer, Active Member Of C3 Oxford Falls, Farmer, 5 Level, Tennis, Golfer (12 Handicap) Skiing.

What skills is Julian Barton known for?

Julian Barton has skills like Strategy, Digital Marketing, Leadership, Marketing, Online Marketing, Business Development, Management, Marketing Strategy, Customer Service, B2b, Crm, Sales.

Who are Julian Barton's colleagues?

Julian Barton's colleagues are Steve Marshall, Syukron Hidayat, Andre Yusdianto, Sheelagh Wood, Renaka Agusta, Emik Adiani, Catherine Mccormack.

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