Julian Ceron Email and Phone Number
23+ years of experience as a Customer Experience, Service Management & IT Professional, with 19 of those years of Consultancy, Business Development and Presales expertise of Digital Transformation technologies with a focus in Innovation, IT Service Management, Automation, Agile Management & Project and Portfolio Management . Advisor in technology vision, strategy, delivery effectiveness, customer experience and insight into key best practices and technologies to succeed in Digital Transformation process. Learning Passionate.
E&T - Talent And Thinking Consulting
View- Website:
- eytconsulting.co
- Employees:
- 1
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Innovation And Customer Experience DirectorE&T - Talent And Thinking ConsultingColombia
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Innovation & Customer Experience DirectorE&T - Talent And Thinking Consulting Dec 2018 - PresentBogotá D.C. Area, ColombiaResponsible to provide strategic consulting on how companies can leverage Customer Experience & Employee Experience as competitive differentiation and revenue generator factors. This includes designing, developing and managing customer/employee life cycles to impact how consumers/employees think, engage and talk about brands applying best practices & technologies.
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Presales Director & Automation Leader LatamCa Technologies Jul 2016 - Dec 2018Latam Region, Colombia Office* Responsible to plan, execute, monitor, and direct Presales consulting and architecture team's performance and resource allocation needs within Mexico & Andean Region. * Responsible to achieve sales revenue targets by planning, executing, monitoring, and resource allocation for Automation Business Unit within LATAM, drive new business, build customer loyalty and ensure high adoption (CX). -
Presales ManagerCa Technologies Apr 2014 - Jun 2016Andean Region, Colombia OfficeResponsible to plan, execute, monitor, and direct Presales consulting team's performance and resource allocation needs within Andean Region.
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Enterprise Solutions ArchitectCa Technologies Jan 2013 - Mar 2014Responsible for territory strategy, attack plans, and elite presentations and demand generation activities within target accounts. Understand both the technology and business objectives of our customers to enable the success of the account
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Sr. Solution StrategistCa Technologies Jan 2011 - Dec 2012Responsible to provide subject-matter expertise, thought leadership and an advanced knowledge of CA's capability and solutions to effectively validate (both from a financial and technology perspective) and proving the value of CA's solutions in context to the business and IT objectives of our customers and partners
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Business Tech ArchitectCa Technologies Nov 2007 - Dec 2010Responsible for quickly and positively impacting the customer's real and perceived value of a relationship with CA by leveraging best practices in solution development, design and deployment. This position understands the technology and business requirements and how to bridge them creating customer value
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Sr ConsultantCa Technologies Apr 2004 - Oct 2007Responsible to provide subject-matter expertise, thought leadership and solution/technical specialization within and/or across CA's products or solutions
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It ConsultantCa Technologies Nov 1999 - Mar 2004Responsible for positioning and proving CA's products and solutions to address clients' and partner's business and IT needs. This was accomplished by having a good understanding of CA's products and solutions within diverse product groups (Business Service Management, Enterprise Management & PPM) and a working knowledge of CA's technology strategies in order to articulate their application to customers' and partner's IT practices
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It ManagerPontificia Universidad Javeriana Jan 1997 - Oct 1999IT Manager at Open University Faculty
Julian Ceron Education Details
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Customer Experience Management Specialist -
IdeoDesign Thinking -
Customer Experience -
User Experience (Ux)Research Methodology And Quantitative Methods
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Computer Science -
Systems Engineer
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Business Administration And Management, General
Frequently Asked Questions about Julian Ceron
What company does Julian Ceron work for?
Julian Ceron works for E&t - Talent And Thinking Consulting
What is Julian Ceron's role at the current company?
Julian Ceron's current role is Innovation and Customer Experience Director.
What schools did Julian Ceron attend?
Julian Ceron attended Esic Business & Marketing School, Ideo, Ie Business School, User Experience (Ux), Universidad Distrital Francisco José De Caldas, Universidad Distrital Francisco José De Caldas, University Of Nebraska At Omaha.
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Julian Ceron
Trading Desk Analyst @ Porvenir | Capital Markets | Corporate Finance | Finance Data Analytics | Technical Analysis | Programming | Excel | Power BiBogotá -
Julian Ceron
Est. Ingeniería En Automatica Industrial | Técnico En Instalaciones Eléctricas Residenciales | Docente Electricidad IndustrialPopayán
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