Under the direction of the President, develops and administers various human resources plans and procedures for all company personnel.Plans, organizes, and controls all activities of the department. Participates in developing department goals,objectives, and systems with the Assistant to the CEO.Implements and annually updates compensation program;rewrites job descriptions as necessary; conducts annual salary surveys and develops merit pool(salary budgets); analyzes compensation; monitors performance evaluation program and revise as necessary.Develops, recommends and implements personnel policies and procedures; prepare and maintains handbooks on policies and procedures; perform benefits administration to include claims resolution,change reporting,approving invoices for payments, annual re-evaluation of policies for cost effectiveness, Conducts recruitment for all positions,students and temporary employees;conducts new employee on-boarding;exit interviews,and life cycle.Write retention programs and testing programs for departments. Develop and wrote Training programs for billing and customer representatives..

Strategic Financial Revenue DirectorResponsible for in the areas of customer service, cash flow; accounts payable, billing, procedure posting, receivables, collections, EHR,ICD-9, ICD-10 modules, department budgeting for the practice and small businesses.. Oversee multiple specialty physician practices, human resources, strategy facility audits, business development and financial outcomes. As Director providing financial affairs, Human Resources Management, hiring, benefits, developed and implemented complete personnel policies and procedures to operate the facility consistent with mission statement of the medical providers. Oversee the initial contact with recruit prospective for medical, , and office staff, interviewing, placement for medical and business office staff. Modify business office operations and staff as needed to meet service level consistent with audits. Developed office policies and implement procedures for EHR, HIPAA, medical billing, business front office staff and practice operations. Ensure training needs are maintained and updated as necessary for compliance. Prepare contracts agreements and handle complaints for clients and staff. Assist in the business and marketing development increasing quality while decreasing waste oversee inspired employee retention program.

Provide subject matter expertise for Health Information Technician and Health Care Administrators students. Curriculum Development for HIT & HCA Diploma and associate degree programsAssist private publishing company with evaluation and curriculum development. Monitor classroom activity with instructors ensuring the curriculum is being properly executed. Monitor retention and make corrections as needed. Teach and provide excellent instructions to the health information technology students in the subject area of billing. Developed and coordinated special subject speakers for the college along with career fairs with prospected employers for the Health Information Technology program. Developed campus Health Information Technology Week and Career Interview workshops with community medical providers and talent managers with in the community. Served as Proctor Site Administrator for national testing center ( NCCT). Awarded star teacher and director award in 2006.Interim Medical Director of Education under Silicone Valley College 4/2005-9/2005 Duties include Managing the program directors, department managers and instructional staff for implementing the curriculum and reports for the education department. Track and monitor student’s academics and progress toward completing there assigned programs. Monitor reports: Department budget reports,leave request, absence reports, sap not met reports, daily attendance reports, drop reports, probation reports and other reports per campus. Meet with students and staff regarding classroom and leave issues request. Audit classrooms for evaluating the instructors in student activity in classrooms, which ensures the curriculum is being properly executed. Monitor staff over time, attendance reports, in-services and vacation courage request. Monitor budget reports, supply request, equipment maintenance request and replacement for programs. On-boarding engagement.

Senior Instructor 4/2002-5/2005 & Adjunct Instructor 3/2007-7/3..7Providing instructional in implement the medical insurance billing and coding curriculum. Implementing the curriculum and developed the advanced after collection and coding workshop for graduate medical billing students. Developed practice management office off site with a medical provider for in field experience. Served as Assistant Program Chair (Medical Assist), back up instructor for Medical Administrative Assistant, and Medical Assist.Served as Student Services/Liberian; Developed and designed the college library for students, along with a testing center for medical programs students to prepare and receive certification under the National Center for Competency Testing and served as proctor site testing administrator Developed and coordinated Health Care professional career day and offsite medical facilities visit for MIB students. Ordering books for the college along with monitoring the budget for the campus ensuring that the campus balanced and bookstore is prepared for new program starts. Assist with planning college graduation and student celebration day for campus.Served as Backup Registrar; Prepare morning reports for DOE, sap not met, absences, attendance, leave report, probation, Ability to Benefit, new class reports, report cards, graduation reports and audit reports. Prepare campus accounting and budget report for regional office quarterly. Assist with panel interviews for education department.

Managed operational aspects of medical billing and practice management consulting including recruiting, liaising with providers, benefits, protocol, and quality assurance.Oversaw all administration, collections, business development, medical billing, and financial outsourcing services.Acted as Billing Specialist for medical billing and workers' compensation consultants.Implemented in-services for medical office staff including training programs for medical workers' compensation professionals.

Successfully completed key claims project adjudication for various IPA, PPO, Kaiser, Alameda Alliance, SCIPA ,John Muir Healthcare. Processing network plan claims, senior plus, Medi-Cal, America Medical Response, DME, hospital, professional ,EDI claims, high-dollar claims, and outside referral claims,

Senior Insurance Adjuster - Auditor Various special outsource projects Assign to various IPA, PPO carriers analyzing, review, and adjudicating claims. Health care and dental claims. Review, analyze reinsurance claims.

Sr. Claims Examiner- Subrogation Adjuster 06/1995 to 08/1996 Community Health Net IPA Fresno, CAAnalyze, review and adjudicate IPA claims for network claims, ooa,in-patient claims, facility and professional services claims. Processed senior plus plan claims, and assist with member services and provider inquires. Effectively setup new subrogation department, organized and wrote claims procedures and prepared legal correspondence along with adjudication of payment. Assist on provider projects.