Juliana Moraes Email and Phone Number

Working as PM forTrade Compliance team, dedicated to Dell Sales Application interface with Global Trade Management application managing discovery process, backlog and roadmap, creating stories and epics for multifunctional teams.Working with business teams from Japan, China, Canada, US, Europe and IndiaManaging 3 feature teams abroad for many different projects, working with Jira and Confluence.

• Responsible for leading a team of Developers, UX UI, content writers and CRO. • Supporting Motorola Emirates and European sites, running daily meetings with the team and weekly meetings with the stakeholders.• BAU - board and documents posted at teamwork tool.Achievements:• As a Product Owner I was able to renew the Motorola e-commerce sites in Europe and Emirates enhancing the sales experience for costumers adding a new payment method.• Implanted Scrum and trained the team to adapt to ceremonies and routines.• Worked alongside marketing teams and countries business leaders to discover, suggest, and refine requirements

• Responsible for user stories, product roadmap, support for the development team and as well as the stakeholders.• Providing automation solutions for health companies (labs, Hospitals) all over Brazil. • Implementing and supporting interface automation system of Clinical Analysis Lab Equipment’s. • Acting as escalation point for troubleshooting issues related to the communication between equipment and software (LIS). Working with Siemens, Horiba, Roche, Johnson, and other laboratory equipment.

Teaching English to Basic, Intermediate and Advanced business students. Face to face and Skype Classes. Coordination of all English classes for teens; levelling test, teacher’s management, control of supplies, evaluation of class appraisal, responsible for events and appointments with parents and students. Translating instructions for workers during training sessions. Simultaneous translation.Worked for companies such as:• JIT Languages - English Teacher. (July 2013 - 2018), Brazil.• CEL.LEP - English Teacher. (April. 2016 - 2017), Brazil.• Wise Up - Teens Course Coordinator. (March 2015 - June 2016), Brazil.• Freelancer at South Co. Brazil - Interpreter. (May 2016), Brazil.

• In charge of sales pipelines and management reports for the board of directors. Responsible for sales and technical training, regarding PACS product line to our sales supervisors and representatives. Responsible for the IT department presales and post-sales support.• Coordination of PACS, localization and software testing. Supervisor of billings and contracts monthly procedures.

Working with Fuji's Synapse PACS, localization and support. In charge of manuals and software interface localization.

• Support of retail applications, including oracle, Unix, and Windows systems. Remote support to overseas customers (US). Monitored night-batch job process, documented errors, performed nightly backups and troubleshoot • issues. Leader of our weekly meeting with US teams, providing reports and all related documents.Achievements:• Working for a major client, Sprint in US, I was able to provide 24hr support during big events like Super Bowl.

Responsible for specifications, maintenance and configuration of lab interface system and as well as the clinical analysis equipment: support of results automation for more than 100 clinical analysis equipment all over Brazil. Management of the Instrument Manager automation system servers, from Data Innovations US.