Served as the primary contact for field attendance and associate relations concerns; investigated all reported attendance infractions and provided recommendations for resolution and leadership coaching to leaders on company policies and fair employment practices. • Processed 50-60 attendance cases daily by inquiring managers for required information, communicating about next steps, recommending the appropriate corrective action after all information is verified; if necessary, initiating / completing the corrective action, ensuring documentation using the case management system. • Resolved reasonable accommodation cases by engaging in a good-faith interactive process, in accordance with the ADA, between associates and leaders to help provide accommodations for associates while maintaining confidentiality and privacy of their personal health information. • Responded to inquiries and concerns from managers and associates with respect to HR programs including FMLA requests / denials, researched questions and relayed information via phone, email, chat, etc.; escalated more complex issues to SMEs.

Monitored and assigned up to 150 associate relations cases daily; served as liaison between associates and HR departments, responding to questions and updating management; administered and maintained programs for assigned HR functional areas. • Monitored and assigned associate relations cases to an advisor, initiated the reasonable accommodation process if necessary and followed up for required documentation.• Processed job abandonment cases by inquiring managers for the required information, communicating about next steps, and sending job termination letters to employees after all information is verified. • Responded to inquiries and concerns from managers and associates with respect to HR programs. Researched questions and relayed information via phone, email, chat, etc.; escalated more complex issues to SMEs. • Maintained report monitoring violations of the business ethics policy and reports any violations to appropriate parties.

Onboarded up to five candidates at any given time; built rapport and maintained communications with candidates while emphasizing deadlines, company culture, policies, and best practices; promptly updated management on onboarding and clearance status. • Verified candidates' records, work/license status, demographics, reference checks, drug screenings & medical requirements.• Conducted I-9 verifications and background checks in compliance with federal and facility requirements.• Coordinated with recruiting team/support staff to ensure new hires adhered to local/state/federal standards.• Managed all candidate and outside vendor documents to achieve clearance prior to deadline.

Facilitated HR process across all business locations; engaged employees and delivered communications, policy changes, and announcements to staff. Created recruitment process guides and managed trainings.• Oversaw recruiting process from posting positions and conducting phone screens to coordinating management interviews.• Owned all aspects of onboarding process; conducted background checks, enrolled new hires in systems, processed I-9 employees, and tracked/ensured global compliance while improving process for efficiency.• Managed documentation and trainings, including covid-19 vaccination records, and FMLA/LOA for US/non-US employees.• Supported performance management and implemented new global processes, interdepartmentally built company intranet.• Processed salary/hourly payroll; edited roll forward workbook; submitted payroll prior to due date for post two-tier approval.

• Independently conducted interviews for walk-in or scheduled applicants to assist Recruiting team.• Worked with Applicant Tracking Systems to source and contact applicants for interviews and hiring processes.• Used Excel to create workbooks for Human Resources Manager, providing an in-depth analysis of data for audits and updating data tracking information on existing workbooks.• Updated matrices on position transfers, shift changes, and new hire training information.• Organized personnel files to a new and more easily accessible system.• Organized and audited current and terminated employee I-9s.• Assisted the HR team in communicating company announcements, policy changes, and employee related events.

• Responsible for building company-wide training calendar each month and distributing in a timely manner.• Coordinated materials required in preparation for new hire onboarding and orientation/training sessions.• Generated data and documents preparing the company for audits (state and company) including pulling necessary information from employee files and creating Excel workbooks of the data gathered and needed.• Managed the set up and breakdown for corporate board meetings.• Ran reports of and reviewed training transcripts in Relias.• Managed the filtering and distribution of resumes from Indeed.